Soundgear Sense True Wireless Open-Ear Headphones

4.6 (36)
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Product Details

Web ID: 20592150

JBL Soundgear Sense true wireless open-ear headphones feature JBL OpenSound Technology with air conduction, which doesn't completely close off your ear canal, making them comfortable enough to wear for hours. Flexible ear hooks rotate, so you can choose whether you want to focus on your music or calls or let in more sound from the world around you. Your voice will be crystal clear, even on a windy day, thanks to four voice mics. JBL Soundgear Sense is as adaptable as you are.

  • Product Features

    • Product Dimension: 2.15"L x 1.75"W x 0.45"H
    • Approximate weight - 0.029 lbs.
    • 16.2mm drivers provide an amazing sound experience with punchy bass and pure sound.
    • Up to 6 hours and get another 18 from the charging case.
    • A quick 15-minute charge gives you 4 additional hours of music.
    • Rated IP54 dust proof and splash proof.
    • Adjustable ear hooks offer comfort and stability for all-day use.
    • Included neckband provides an even more secure fit so you won't lose an earbud while you're working out.
    • Duals connect and sync with fast pair.
    • 4 mics for crisp, clear calls.
    • Just touch the earbud to control your music, volume, and calls.
    • The free JBL Headphones app allows you to customize your listening experience and touch control gestures.
    • Includes: Sound gear sense earbuds, Neckband, USB-C charging cable, Charging case.
    • 1-year warranty period.
    • Note: This product contains a lithium battery and will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight Shipping.
    • Plastic, Synthetic fabric, Rubber
    • Wipe clean
    • Imported
    • Request warranty information

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to American Samoa, Northern Mariana, Federated States of Micronesia, Puerto Rico, Alaska, Guam, Palau, Hawaii, District of Columbia, Armed Forces Americas, Armed Forces Pacific, Armed Forces Europe, U.S. Virgin Islands, Marshall Islands and El Paso, Texas.
    • Returns accepted within 14 days of purchases with tags attached. Items are not returnable if worn or altered. Merchandise must be returned with all packaging and accessories to get a refund.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, U.S. Virgin Islands.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4.6/5

36 star ratings & reviews

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7 months ago

Good Product

Got this 2 weeks ago, great product. good battery life, great sound quality. only downside is one cannot enjoy music at higher volumes, the sound leaks to someone around us.

Customer review from jbl.com

8 months ago

Not heavy on my ears

Very good sound perfect for watching, listening and for calling

Customer review from jbl.com

9 months ago

Great comfort and the sound is perfect. Highly recommend.

Customer review from jbl.com

9 months ago

Great sound!

I have been looking for a good sound bass EarPods and these did not disappoint. I love that they fit on your ear rather than inside. The inner ear pods made my ears itch and these are just perfect. I can 100% recommend.

Customer review from jbl.com

9 months ago

The best

I have tried famous brands of open earbuds like Sony, Huawei, Shokz, SoundCore(Anker) but honestly your JBL Soundgear Sense is the best as sound quality and battery life

Customer review from jbl.com

10 months ago

Great sound, but doesn’t do it for me.

So I bought these to replace some JBL earbuds that were discontinued. I fully went into these knowing that they were not going to function like my beats earbuds. I fully understand that apple has proprietary tech that allows using their hardware easier. Still I was curious about the out of ear design. After 2 months: The sound is great, the interaction is sketchy. So 1st the controls on the buds is not intuitive. I definitely would prefer a tactile button. 2nd, I like to roll around using only 1 bud. If I select the left bud, I have no option on volume reduction or even turning it off. I have to pull the bud out to get away from it (I find this the most frustrating). And the runner up for frustrating is the pairing. It’s not intuitive on apple devices. Perhaps these will coexist better on androids. I paired them with my ipad for temporary use. Then later in the day went into the yard to do some work. Every time I got near the house they connected to my ipad and told me so. So it was a few hours of listening to this. Eventually coming in to unpair them. Now trying to repair is also cumbersome. Overall, coming from the apple ecosystem. I think these were a mistake for me. I much prefer the way apple product seamlessly pair and move from device to device.

Customer review from jbl.com

Response from jbl.com

Customer Support10 months ago

Thank you for your feedback. We understand our Soundgear Sense didn't meet your expectations. We'll make sure to forward your feedback to the right department. You can customize and enable advance controls using the JBL Headphones app. Our Soundgear Sense supports multi-point connection that allows you to connect it with two devices at a time. It's possible that your iPad is being detected as the source. We recommend disconnecting your device when not in use. If you need more assistance, please contact us.

11 months ago

Can't pair to computer

I can't get device to pair to my laptop which is running Windows 11. You would thing it would be seemless????

Customer review from jbl.com

Response from jbl.com

Customer Support11 months ago

Thank you for your inquiry. If you are pairing a new source device, enabling Bluetooth on the device is necessary so that it can discover the product. Find the unit on the Bluetooth list and select it. Test it by playing music. If this does not solve the problem, you will need to do a reset and manually re-pair again. To reset JBL Soundgear Sense. Tap twice on either the left or right earbud, tap again for the third time, then hold for 5 seconds. For further assistance, please contact customer support.

12 months ago

Something about the battery..

Sound quality is pretty good. However I am having an issue with the battery life between the two ear pieces. The left ear piece drains down double the time the right ear piece does.. I just use them to listen to music and they are fully charged when in use. I end up losing the left one 2 hrs in..

Customer review from jbl.com

Response from jbl.com

Customer Support12 months ago

Thanks for your feedback. Please know that it's possible that the battery on the left earbud of your JBL Soundgear Sense is losing its capacity. Volume and usage can affect the battery's life. Even if listening at maximum volume to heavy bass music, the battery should last longer than 60% of the published playtime. For further assistance, please contact our customer support.