Quantum 350 Wireless Bluetooth Over Ear Gaming Headset
Product Details
Web ID: 148001146 months ago
Not bought still reviewed
Good Product, am able to write review even if I have not bought the product
Customer review from jbl.com
7 months ago
Great sound control
I bought this for my husband so that he can play his video games while I work on digital content - excellent noise cancellation and surround-sound like effects. We highly recommend!
Customer review from jbl.com
11 months ago
from Windsor, Ontario, Canada
It can be a complete waste of money.
It doesn't work with quantum engine feature for my computer running windows 10 64 bits, it means no surround effect. It works only with stereo mode. Searching on the internet it seems a lot of users face similar issues. Is unbelievable that JBL doesn't have full compatibility with windows systems. It should be warned in the product box and web page description (with big red words: IT CAN WORK OR NOT IN WINDOWS). I feel really disappointed. To me, it was a complete waste of money.
Customer review from jbl.com
Response from jbl.com
Customer Support11 months ago
Thanks for your feedback. We're here to help with your JBL Quantum 350 Wireless. To use the headphones with your Windows PC, make sure they are connected via the 2.4G USB wireless dongle in order to link them to the JBL QuantumENGINE. If you need further assistance, please contact us.
1 year ago
I was very unsatisfied with this product sound was horrible
Customer review from jbl.com
Response from jbl.com
Customer Support1 year ago
We appreciate your time in providing your feedback. We understand that our JBL Quantum 350 didn't meet your expectations. We'd like to work with you directly if you have issue with the unit. For more help, please contact our customer support.
1 year ago
It only connects to things with a USB. Pretty lame and pointless to not have Bluetooth
Customer review from jbl.com
Response from jbl.com
Customer Support1 year ago
We appreciate your feedback. Our JBL Quantum 350 Wireless headphones utilize a 2.4GHz connection ensuring broad compatibility, extended range, and effective signal penetration for an enhanced wireless experience. On the other hand, for Bluetooth-enabled flexibility, you can consider our JBL Quantum 800 and 810 headphones.
2 years ago
Missing information
Doesn’t say how far you can walk with them on without losing connection
Customer review from jbl.com
Response from Customer Support
Customer Support2 years ago
Thanks for your inquiry. The wireless range is about 10 meters away from the dongle. Please make sure that it's away from any USB 3.0 device to avoid sound quality degradation.
2 years ago
from AUSTRALIA NEW SOUTH WALES
Standby mode is GOD Tier.
After using the JBL Quantum 300 wired headset I knew the upgrade to wireless was no question. The sound quality is amazing they are super light weight. I have been using them for the past 2 months now and I'm impressed with the battery life and I use them daily only needing charging once a week the stand by mode is amazing because I always forget to turn them off. Definitely a great headset for it's price range.
Customer review from jbl.com
3 years ago
from Kent
Returns
Unfortunately these weren’t the headphones for me, but I thought it worth rating the returns procedure which was easy to use, with labels to print provided and a speedy return of purchase costs
Customer review from jbl.com