Quantum 200 Wired Over Ear Gaming Headset
Product Details
Web ID: 14800109¡WHY DOES IT DO NOT CONNECT MY LAPTOP!
I try and try to connect it and only few times it connect then I need to wait forever to it connect again and HOW I CONNECT THE MICROPHONE!
Customer review from jbl.com
Response from jbl.com
Thanks for your feedback. Please ensure that only one voice chat application is active while in-game. Make sure you hear a click when the microphone is flipped down; it will only function when fully flipped down. If you see a red LED on the microphone, it indicates that it is muted. Next, check your laptop's settings. Go to Control Panel, select Hardware and Sound, then click Sound. Under Recording, select JBL Quantum 200. Right-click on it and choose "Set as Default Device" or "Set as Default Communication Device." You can adjust the microphone levels by right-clicking on your Quantum headset and selecting "Properties." If you need further assistance, please contact us.
Good, but not Great
I bought these headphones about a year ago, and sadly they have completely fallen apart. For some info I don’t travel with them, they stay in a computer room and are treated well. The issue is they have weak points where the ear cup connects to the headband (just some thin plastic). Both of mine have broken, and are held together with tape untill I can get a new set. Now the sound on these headphones are great! The fact I can swap the audio priority between in game and chat is wonderful. The only downside is with the volume control positioning I found it easy to turn off my volume because my shoulder brushed against it. Good product. Not the strongest design.
Customer review from jbl.com
Response from jbl.com
We appreciate you for sharing your feedback. We understand that the fit of our JBL Quantum 200 didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback to the appropriate team. If you need more help, please contact our customer support. free hotline or official website.
Great purchase would do again might order 10 more
W headphones very good as an avid gamer and discord user they are very good for calls and voice chat.
Great sound but cheaply made and small
Good sound but get uncomfortable as they seem a bit small, especially the ear cups. I wish they could be rotated. They also make annoying squeek sounds from the plastic when i chew food while wearing. Have bought a different set now after 6 months.
Customer review from jbl.com
Response from Customer Support
We appreciate your feedback your time in providing feedback on our JBL Quantum 200. We understand that the bass of this product didn't meet your expectations. We're looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
ok at best
bought this p recently and its only an ok headset. the sound quality is ok but it lacks bass, mic is mediocre. the mic sounds kinda tinny. the headset is however pretty comfortable although it feels cheaply built especially around the area where the earcups pivot. tbh you could get a better headset with this price. i must also mention that the mic picks up audio even when the mic boom is up ("mute").
Customer review from jbl.com
Response from Customer Support
Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Quantum 200. If needed, we'd also like to get more information so we can check your options. Please contact our customer support.
Good as headphones, Bad as a headset.
Bought these headphones only a few days ago, as my brother got the JBL Quantum 400s, but I needed something cheaper, that was still compatible with my system. I saw how good quality my brother's were, so decided to go with the same brand, as I expected the quality to still be high. As soon as I plugged these in they didn't work. I mainly want to use them for speaking with friends via discord, or using voice chat, however the headset has a lot of echo, and also repeats game audio through the headset, and it's incredibly difficult to communicate with my friends. Other than the very large drawback, they work fantastically as a pair of comfortable headphones, with very good material arounds the cups, as when I put them on, I can hardly even hear the outside world. Another issue I had is with the connecter, it barely fits in the PC adapter, and constantly wiggles and causes loud noises in my ears, and to the people I'm, playing with. TLDR: Good as headphones, terrible as a headset, with faulty connector.
Customer review from jbl.com
Response from Customer Support
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Quantum 200 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you have any questions or concerns about your device, please contact our customer support service via our official website.
Great Sound! Not Durable!
I have these headsets for a year now and I finally have to retired them today. What separate brands like JBL or other companies that specializes in audio hardware compared to gaming headset is that these companies makes great sounding headphones. These quantum 200 has better sound quality and better bass than all of the high end gaming headsets that I had over the years. The sound quality on these headphones are so good that you can game, watch movies and listen to music with clarity. Now this is where these headphones needs to improve. The mic quality is not the greatest. There are moments where I am gaming with friends and at times they will tell me they have a hard time hearing me or my mic sound is too low. Next thing these headphones can improve and this is the main reason why I have to retire them it's the durability. The plastic on these headphones are fragile. I accidently drop the headphones for the first time and the adjustable part on the right side snapped leaving the right ear cups hanging loose from the headband. Also the sound on the right side is now dead too. Overall these headphones have great sound quality, but handle them with care because they might break. In conclusion I don't mind buying these again.
Customer review from jbl.com
Excelent product all round
While I am not a heavy gamer or someone who needs headphones all the time, I do enjoy a comfortable pair when I am online with my friends. These head phones fill that role nicely and were a reasonable price. In saying that I do not have many other headsets to compare this product against since this kind of product isn't something I need or buy frequently but from the other brands that I have tried or used in the past, these are definitely in my top 2.
Customer review from jbl.com