Live 660NC Over Ear Bluetooth Headphones
Product Details
Web ID: 1451088010 days ago
Ouch
Prolonged use causes pain. Using longer than an hour b comes unbearable.
Customer review from jbl.com
Response from jbl.com
Customer Support9 days ago
We appreciate your feedback. Our JBL Live 660NC has an adjustable headphone strap that will help to loosen the seal of the earcups.
12 days ago
Meh
Fit and comfort are great. Noise cancellation works pretty good for price point. However the bass cracks when on higher volume and clarity is subpar for a JBL product
Customer review from jbl.com
Response from jbl.com
Customer Support12 days ago
We appreciate your feedback. Source devices (phones, tablets, etc.) all behave a bit differently. Some have very loud outputs, and some can be quite a bit lower, even at maximum volumes. It is possible that the output level of your source device or song causes the unit to reach maximum undistorted volume before actually reaching 100% on the volume control. So, if the issue only occurs when the volume is getting near to maximum, this would confirm that the issue is the result of an extremely loud source device or song recording. If you are using an EQ (Equalizer) in the app or source device, please try turning it off. If the sound no longer distorts with the EQ off, the EQ settings need to be adjusted to prevent distortion and eventual damage. You may also try to connect your JBL Live 660NC to your other devices or try these reset steps: make sure the Bluetooth is not switched on and is not paired to any device. Next, is turned on the headphone and long press the Volume + and the Volume -buttons together. If the LED indicator flashes faster, the headphones will be reset. Before attempting to pair with the headphone after the reset, make sure you have forgotten the device from the Bluetooth menu on your smart phone/tablet. If the issue persists, feel free to contact our customer support: https://support.jbl.com/us/en
14 days ago
from Pittsburgh
They're ok.
It's probably user error, but I have such a hard time controlling the navigation. Something also causes a screen to freeze and then force stops one device when I try to switch between devices.
Customer review from jbl.com
Response from jbl.com
Customer Support10 days ago
Thanks for your feedback. The multi-point connection feature of our JBL Live 660NC allows you to connect to two devices at the same time. Effortlessly switch from listening to music on your portable device to a call from your phone. We recommend using our JBL Headphones App to customize the settings and other features.
16 days ago
Good quality
I love it and great deal the only thing is I wish was louder, we oild be able to configure a louder setting please
Customer review from jbl.com
17 days ago
Beware the active length of time after charging.
Bought two weeks ago. After charging it with the given connector overnight (approximately 8 hours), the u stayed on for about 45 minutes, and promptly went off. Subsequent connections to the left side port did not show an orange light, or any light at all when plugged in. Several lengthy charging periods before use resulted in short active connections before sudden terminations of 45 minutes or less. I had no problem pairing with my VIZIO smart TV. However, the buttons on the right ear side are difficult to see and navigate. They are obscure, having the same color as the hardware. Also, the buttons are barely raised above the matrix and are difficult to locate while wearing the over the ear head phones. Otherwise, the padding around the ears are comfortable and fit well. The lightness of the earphones is a positive.
Customer review from jbl.com
Response from jbl.com
Customer Support16 days ago
Thanks for your feedback, our JBL Live 660NC has a battery life up to 50 hours of battery life and 40 hours with ANC and Bluetooth On, if you're experiencing a low batter play time. Please try this experiment: Charge the battery to 100%, and then listen to music without any bass boosted and at a very low volume. If the battery lasts close to the published up-to-playtime (7 hours), the battery is working fine. However, if you get less than 90% of the published spec, this likely means that the battery is losing its capacity. If it's loosing battery capacity we recommend contacting our customer support for further assistance.
18 days ago
Overall great value and product
I bought mine because my daughter has some when we went on a long airline flight and am very happy with the product it came exactly as I had customized it it also came with a cord that I wasn't expecting it to come with that I can use with my work computer for listening to videos and conferencing which is nice. It bluetooths to my TV my phone my computer and the sound is very clear. Very happy with this purchase
Customer review from jbl.com
22 days ago
from York, PA
Turn off after pairing and full charge
I haven’t had these headphones very long and I don’t use them that often. After a full charge, I turn them on and they connect but automatically turn off 3 seconds later. Noise canceling feature is decent when the headphones actually work.
Customer review from jbl.com
Response from jbl.com
Customer Support18 days ago
Thanks for your feedback. Your JBL Live 660NC might be locked. While the unit is not plugged into a power source, do power cycle by pressing and holding the power button for 30 seconds to see if the unit will unlock. If this step did not work, please do a factory reset by pressing and holding both volume buttons for more than 5 seconds while the unit is On. If the issue persists, please contact our customer support.
22 days ago
Sounds good!!!!! I love em.
It sounds good and the noise cancellation works real well. I am glad I bought them.
Customer review from jbl.com