Unisex Black Silicone Strap Active Smartwatch 44mm
Product Details
Web ID: 12554465itouch unisex back silicone strap
the strap is good, good price, but to took too long to get to the destination.
Recommends this product
Loved the look
Jeans jacket
Recommends this product
Response from iTouch Team
Greetings! We're here to provide you with exceptional assistance and enhance your experience. If there's anything specific we can do to improve your satisfaction, please don't hesitate to email us at reviews@itouchwearables.com for a quick resolution. We look forward to hearing from you.
Really not useful for what I want but…
Usually never syncs with iPhone, there’s no way to modify sleep schedule. However, for the price I guess it’s okay.
Response from iTouch Team
Hi, sorry for the inconvenience with the watch not staying connected to your iPhone. To resolve the issue, remove the watch from your phone's Bluetooth pairing list or set it to forget. Then, initiate the connection on the app. In addition, our watches have an automatic sleep monitor that will track your sleep between 10 p.m. and 8 a.m. We wanted to let you know that we are working on future features to allow you to set the times to track your sleep outside of these time frames. If you need any additional help, send us an email at reviews@itouchwearables.com.
Do NOT Buy
Step counter is off. Watch cannot be returned to vendor for a refund. The only option they’ll give you is to get a replacement. Process is a headache and lengthy.
Response from iTouch Team
Hi Monique. We're sorry you've had a poor experience. Please contact reviews@itouchwearables.com and a representative will assist you.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Poor performance
Initially I really liked this tracker. Right price, right features. Sadly it did not live up to my expectations. The charger is kind of funky. It doesn't really click into place. And stay there. After a week, it no longer charged at all. Screen would not turn on. Also, I turned off 90% of the notifications and it would not stay charged for 24 hours. I returned it and ordered a Fitbit.
Response from iTouch Team
Hello! Thank you for bringing this to our attention. We would very much love to help you resolve the issue. You can reach us at reviews@itouchwearables.com 24/7. Or reach us at 855-650-0925 from 10 am to 7 pm Eastern Time, 7 days a week.
Nice Works well
Very cool
Response from iTouch Team
Hi Shery. We are happy to hear that you're happy with your iTouch Active Smartwatch. Thank you for your review!
Not Satisfied
This was not nothing like I expected it to be. It came without instructions and we cannot figure out on how to set the time. I would like to return both watches
Response from iTouch Team
Hi Pat!
We're sorry to hear about this experience and would be happy to assist you. Please reach out at reviews@itouchwearables.com for help.
Not happy
Sent us a magenta watch when I ordered black and can’t find any bands to change it. Says interchangeable but can’t find anything.
Response from iTouch Team
Please email us at reviews@itouchwearables.com for assistance.