Unisex Air 2 Special Edition White Silicone Strap Smart Watch 41mm
Product Details
Web ID: 15101064It doesn't work
It doesn't work at all. I had to returned it. i left it charging for 2 nights it didn't turned on.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
It doesn’t work
I had it full charged but it keeps turning on and off . Screen is always on the same picture it doesn’t work. Waste of money .
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Not easy
The watch does not come with instructions and it not easy to set up
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the iTouch Smartwatch. We understand you did not receive the instructions for set up. Please reach out to support@itouchwearables.com and the iTouch team will be happy to troubleshoot and provide all the guidance possible! Sincerely, Macy's Customer Service
Doesn’t Stay On
I unfortunately after charging this phone overnight, wasn’t able to get it to turn on but once or twice & even though it was charged the screen just wouldn’t respond. Wasn’t even able to get to the pairing process. Returned without issue. If you’re still looking for an affordable smartwatch, I recommend the Jillian Michaels iTouch 4 watch, no issues there & paired fine with iPhone.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
ITouch watch
Doesn’t stay paired with iPhone, doesn’t work all the time even though it’s 100% charged
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the iTouch Smartwatch. We understand your watch has stopped working. Please reach out to support@itouchwearables.com and the iTouch team will be happy to troubleshoot and provide all the guidance possible! Sincerely, Macy's Customer Service
Did not charge nor connect
I received this watch 3 days ago, but it did not charge at all. I called the tech support, and I was told to leave on the charge for 24, but it still did not work. It is a piece of junk.
Recommends this product
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the iTouch is not charging properly use and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
It never connected completely
It was hard to set up
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest. We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Help!
I just received my watch, and I cannot get it to turn on, this thing has no power button, it’s fully charged, but the screen is just black. How do I turn it on?? HELP
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that you have difficulty operating your iTouch Smart Watch and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to assist you on how to use your watch. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service