18" Flat Rolo Chain Necklace (1-3/8mm) in 14k Gold
Product Details
Web ID: 12392397no ring for clasp and it eventually broke
I found this necklace to be incredibly poor quality. First, the ring which the clasp would attach to didn't really exist--it connected to the other part of a loop on the necklace. Second, after about 9 months, the chain just broke. Very disappointed. Don't buy.
Response from The Macy's Team
Dear Valued Customer: Thank you for your feedback. Jewelry requires meticulous care to maintain its sparkle and integrity. Even with meticulous care, jewelry can experience wear and tears. We understand your jewelry needs repair. At Macy’s we work with a jeweler who can provide you with an estimate of the work that is required. Visit https://macys.myjewelryrepair.com or any Macys store closest to you to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Italian Gold flat Rolo Flat Rolo Chain Necklace
This product was not the quality that I expected. This looks like something for an adolescent. I was very disappointed. Will be returning asap.
Broke on first wear
This chain is a waste of money. Thin and cheap. It broke the first time I wore it.
Not the size it say
I ordered a 18' gold chain and you shipped me a 16' gold chain not happy
This review is from Italian Gold 18 Flat Rolo Chain Necklace 1-3/8mm in 14k GoldNecklace
Too flimsy, it broke on my neck
This review is from Italian Gold 18 Flat Rolo Chain Necklace 1-3/8mm in 14k GoldTo Thin for Pendant
I had purchased this chain along with a Gold Cross for my Girlfriend. After opening packaging for chain I was very disappointed in the thickness of chain. I've decided to go ahead and give her the chain and cross for Christmas seeing we are only a week away. But also decided that the chain must go back. I don't feel comfortable seeing her wear the cross on this chain. I will look for another chain. a different style and thickness. The links on this chain look so fragile, just getting caught on a shirt or blouse collar could bend or break the chain. I weighed it and it less than a half a gram. there's just nothing to it. I went back and looked at the description of the chain. Macy's has it listed at 1-3/8mm thickness. I guess I misread it. it's actually 3/8 mm Having the 1 there showing it's just one item thru me off. was thinking it was thicker than it really was. one of those live and learn lessons. so after Christmas I'll try this again. tom
This review is from Italian Gold 18 Flat Rolo Chain Necklace 1-3/8mm in 14k GoldChain
The chain was missing the piece which fasten the chain. Look the chain but returning due to damage.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the chain was missing the clasp, and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229). or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
This review is from Italian Gold 16 Flat Rolo Chain Necklace 1-3/8mm in 14k GoldVery small clasp
The tiny link to clasp the necklace together is very small. Too small.