Heavenly Luxe Complexion Perfection Makeup Brush #7
Product details
Web ID: 5616926Ratings & Reviews
1081 customer images
Disappointed
The brush was great until it wasn’t. The bristles started falling out in chunks. I tried to contact it cosmetics, but I haven’t heard back from them for a replacement. I’ve had less than six months.
Customer review from itcosmetics.com
Response from itcosmetics.com
Hello Jojo jeans! We are sorry to hear that our Heavenly Luxe Complexion Perfection Brush #7 started falling apart in chunks. And you have not heard back from our customer service team about this issue. We apologize that you encountered this issue as this is not a common occurrence. We would like to speak with you about this and respectfully request you call our Customer Service at 1-800-356-5120 anytime Monday-Saturday 9:00 A.M.-5:00 P.M. EST. Please provide the agent answering your call with this case number 44379255. IT would be helpful if you could have the product with you when you call. We look forward to speaking with you!
Works great, durability poor
Love the brush, does all it claims but…quality/durability lacks for such a pricey brush. Small end brush portion broke off during weekly cleaning, only in 2nd month of use. Still using larger end for foundation and powder application. When time comes to replace, will likely try different brand
Customer review from itcosmetics.com
Response from itcosmetics.com
Hello NurseMamaGlam44! We are delighted to hear that you love our brush and it does all it claims. We apologize that the small end portion of the brush broke off. We can assure you that this is not a common occurrence. We are sorry you had to deal with this and want to help. We would like to speak with you about this and respectfully request you call our Customer Service at 1-800-356-5120 anytime Monday-Saturday 9:00 A.M.-5:00 P.M. EST. Please provide the agent answering your call with this case number 43980087. We look forward to speaking with you!
So versatile!
This brush is great for blending concealer and foundation. So soft and multi-purposeful!
Recommends this product
Customer review from itcosmetics.com
Best foundation brush
Love this brush! Gives the perfect airbrushed application and result!
Recommends this product
Customer review from itcosmetics.com
Great Brush!
Best application brush. Makeup and under eye cream glide on with this brush, leaving no streak marks. Highly recommend.
Recommends this product
Customer review from itcosmetics.com
Great brush.
Love that it has a large and small bristle end. Doesn't shed bristles like other brushes.
Recommends this product
Customer review from itcosmetics.com
Hairs falling out
So disappointed. I have purchased this brush over the years several times and loved. However with my most recent purchase, the hairs starting coming out within just a few months. Will be very hesitant to purchase IT brushes again. Super bummed!
Customer review from itcosmetics.com
Response from itcosmetics.com
Hi there! We appreciate you bringing this to our attention. We are so sorry to hear the Heavenly Luxe™ Complexion Perfection Brush #7 is shedding. We can certainly understand how frustrating this can be. We make every effort to provide the highest quality products for our consumers and want to know whenever a product is not satisfactory. Please accept our sincere apologizes for any inconvenience this may have caused. We would like to speak with you about this and respectfully request you call our Customer Service at 1-800-356-5120 anytime Monday-Saturday 9:00 A.M.-5:00 P.M. EST. Please provide the agent answering your call with this case number 43786129. We look forward to speaking with you!
Flawless
This brush has been a favorite of mine for years. Easy to use and wash.
Recommends this product
Customer review from itcosmetics.com