Roomba j7+ (7550) Wi-Fi Connected Robot Vacuum with Automatic Dirt Disposal
Product Details
Web ID: 156691758 months ago
from USA
Ehh
I loved my first roomba so much that when my son broke it, I HAD to get another. However, this one has been a hassle. It was great the first couple of months, but now it seems as though it's more work for me to constantly fix it and buy parts :(
Customer review from store.irobot.com
Response from store.irobot.com
IRobotPWR7 months ago
Hi Dominique, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed you, so we can help out.
1 year ago
from Veneta Oregon
Very glitchy and takes rebooting a LOT, do not recommend!
When it works it is great. The sensors are very finicky and will always say it has some sort of malfunction. I have to reboot and restart sometimes twice a week. The brushes are always getting tangled and have to be cleaned out almost very use. Dust will get on the sensor and then say it needs fixed when really it just needs wiped off (like almost every use).
Customer review from store.irobot.com
Response from store.irobot.com
IRobotPWR9 months ago
Hi iRobot Customer, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed you, so we can help out.
1 year ago
from Charlottesville, VA
Great Design, Exceptional Performance, Some Issues
First off the design is very compact and attractive. I love the silver top and matte black finish. It's super easy to keep it clean. The navigation is very impressive. Most of my debris is picked up after each run but on some runs it does miss spots. Not as loud as an upright so you can run it when you're home. Easy to maintain and clean. My only issues have been software related. I had to create a new map because the only got corrupted when it kept updating it after each run. It will randomly reboot and some times it freezes. Even with these issues it's saves me hours of my time and keeps the dust and dirt at bay.
Recommends this product
Customer review from store.irobot.com
1 year ago
from Russellville, AR
Awesome, definitely recommend and would buy again
Use our Roomba every other day. works great no issues. highly recommend.
Recommends this product
Customer review from store.irobot.com
Response from store.irobot.com
IRobotPWR9 months ago
Hi iRobot Customer, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.
1 year ago
from St. Louis. MO
I would buy this product again however...
I run my iRobot EVERY day and I love it in general. However I have 5 dogs and it struggles each day with the amount. It bogs down the rubber spinners and leaves long twists of pet hair on the edges of my area rugs. The flip side is iRobot gets under everything, in every corner, and large space areas. I would buy another one but I'd love more power to handle homes that aren't average.
Recommends this product
Customer review from store.irobot.com
Response from store.irobot.com
IRobotPWR9 months ago
Hi iRobot Customer, thank you for letting us know about your experience. We're happy to hear your excitement for our products!
1 year ago
from San Francisco, CA
Not As Good As I Thought...
Household of only 2 people. Misses MANY spots. Comes up against wall & literally just goes "round & round" in same area. I have to pick it up & babysit it. Consistently gets "stuck" on flat surfaces. Most of the time ...I just have to sweep after it has "cleaned" :(
Customer review from store.irobot.com
Response from store.irobot.com
IRobotPWR9 months ago
Hi iRobot Customer, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?
1 year ago
from OH
Could be greatly improved
The battery never lasts enough to do a total home cleaning and I live in a very modest 1600sq foot house. You also need to have the lights on in all the rooms while it works so that drives up your electricity costs because it takes very inefficient paths to get the cleaning done. its dust bin is incredibly small as well so you will have to babysit it to make sure it's still sucking up dirt and dust. You can turn the feature off to stop when its dust bin is full, but what use is that? The vacuum would just be essentially leaving dirt and dust in the carpets. I was trying to buy something that was headquartered in the USA, but sadly this has let me down compared to the other brand I had before this unit.
Customer review from store.irobot.com
1 year ago
from Indiana
Would not buy again
Was very happy at first, but have had a lot of problems. It always says something went wrong try again later.
Customer review from store.irobot.com
Response from store.irobot.com
IRobotPWR9 months ago
Hi Sly, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.