PremAire Dream Support Fiber Tech Air Mattress with Built-In Pump, Queen
Product Details
Web ID: 21613944Don't Put all your rocks in 1 basket!
First is like to say I have only good things to say about there pool products, they are my #1 choice. HOWEVER, I was searching for a Cali.King/King and since apparently it was not available in this model I went ahead and Purchased this bed going the comfort would put weight the size. After all it was suppose to be used as a Extra for guest so I went for this model due to the added USB. It remained in the box unopened till a week ago. I was upset, first time out of the box and inflated for the FIRST Time there was a Huge BULGE on the side. Unsure if it was safe to use back in the box it went and remains. I contacted Intex two weeks ago and was just on the phone with them (3x) because I haven't received any information as they stated to claim a replacement. The Rep was Great but so far I've been let down by this product and this warranty process.
Customer review from intexcorp.com
Response from intexcorp.com
We’re sorry to hear about your experience with our airbed. We appreciate your patience and understanding as we work to resolve this. Please feel free to reach out via chat at intexcorp.com or call us at 310-549-8235 for further assistance with your warranty claim.
Not worth it
From the first time I inflated it was losing air by the morning. Now it will be nearly flat in 2-3hours. It is not worth the time and headache.
Customer review from intexcorp.com
Response from intexcorp.com
We're truly sorry to hear about your experience with the air mattress. It sounds frustrating, and we understand your disappointment. Please reach out to our customer service team via chat at intexcorp.com or call 310-549-8235, and we'll be happy to assist you further.
Air Mattress
The mattress deflates overnight. This is the 2nd I was sent as the first one wouldn't keep air in it when inflated in a different room.
Customer review from intexcorp.com
Stay far away from this product
You get for what you pay for right? I was wrong i spent top dollar on this product giving it a shot cause im homeless and living with my sister in less then 2 months it has 8 holes that needed patching. I sent it back under warrenty and they did send me a brand new in the box. I was so excited.. then i swear no joke in 2 days i wake up in the morning sinking into my own air matress. I would not recommend this product. Now i have to send back the whole unit which will cost me money
Customer review from intexcorp.com