Dura-Beam Deluxe Ultra Plush Headboard Queen Mattress with Built-In Pump
Product Details
Web ID: 19268547Poor engineering
My first one of these deflated with no holes. I guess the engine wore out. I was sent a replacement a month ago and 3 weeks in, I found a hoke in the replacement. So two intex mattresses in less than three months and I'm on the floor again with deflated mattresses.
Customer review from intexcorp.com
Response from intexcorp.com
We're sorry to hear about your experience. While Intex products are designed for durability, we understand your frustration with these issues. For further assistance, please reach out to Intex via chat at intexcorp.com or call 310-549-8235.
Poor quality mattress
I am on my third mattress. The other two lasted about 4 months before they started to leak. I would have preferred a refund for this grossly inferior product but it is not their policy.
Customer review from intexcorp.com
Response from intexcorp.com
We apologize for the issues you've experienced with the airbed. We understand your frustration and encourage you to reach out to us for product support via chat at intexcorp.com or by phone at 310-549-8235. For refunds, please contact the retailer directly.
Warranty... What warranty??
Deflated from the beginning. Try to get warranty. Ha!!! Will never buy or recommend Intex product due to poor warranty service. Unless they decide to honor the warranty.
Customer review from intexcorp.com
Response from intexcorp.com
We’re truly sorry to hear about your experience with our warranty service. The limited manufacturer warranty for this model is valid for one year from the date of purchase, and a receipt (or order/delivery confirmation for online orders) is required for warranty eligibility. If you meet these requirements, we encourage you to reach out to us via chat at intexcorp.com or by calling 310-549-8235 for further assistance. We’d love the opportunity to resolve this for you. Thank you for sharing your feedback.
Great features!
I bought this 1 month ago , great product, good job
Recommends this product
Customer review from intexcorp.com
Response from intexcorp.com
Thank you for your kind words! We're so glad you're enjoying the product and appreciate your recommendation. We’re committed to providing great quality and value.
I have quite to intex this type of bed Queen type can i used as a permanent bed or is it designed for camping or short-term use?
Customer review from intexcorp.com
Response from intexcorp.com
Thank you for your review. Intex beds are meant for temporary use, such as camping or short-term sleeping. For long-term use, we recommend considering a more permanent mattress option.
It’s the best
It’s the best.
Recommends this product
Very supportive
This is the second one I've had. The first one had a slow leak that Intex was VERY responsive about replacing. The airbed itself is awesome. Lots of support. The headboard is something I never thought I would use until I have one. Great for reading or just wasting time on the internet. Also, headboard keeps pillow from pushing off the bed.
Recommends this product
Customer review from intexcorp.com
Response from intexcorp.com
Thank you for your positive feedback! We’re glad you enjoy the airbed’s support and headboard feature. It’s great to hear our team could assist with your previous issue. We appreciate your recommendation!
Best blow up bed on the market.
I bought this bed 11 months ago. Had a problem with the sides bulging out. Called Intex and they replaced it immediately. Excellent warranty. And an excellent bed. Put a mattress topper on it and you can't tell the difference between a real mattress and this. Very nice built in pump and HEADBOARD. Very much worth getting to have an extra bed in the house. Good value for money.
Customer review from intexcorp.com
Response from intexcorp.com
Thank you for your positive review! We're thrilled to hear you're satisfied with your bed and our warranty service. It's great to know the built-in pump and headboard add to your comfort. We appreciate your feedback and are glad you're enjoying the value and quality of our product.