28201EH 10' x 30" Metal Frame Round Above Ground Swimming Pool with Pump
Product Details
Web ID: 19106722My money was thrown in the trash
I used the pool two weekends, it struck out in 16 places, I repaired it and it only lasted one more week, I filled it twice for pleasure, it seems to be rotten
Customer review from intexcorp.com
My experience had been bad
My experience had been bad, the bottom of the pool is very thin and even with the nails it breaks, it has been a disaster, we have filled it 2 times and I have lost all the money for pleasure, in the end we will have vacations without a pool
Customer review from intexcorp.com
Great Pool
This has been a great pool that my family has enjoyed immensely. The only reason that it is not a 5 star is because there are a lot of add-ons that make the pool operate more efficiently which increases the cost and I'm found that most items were out of stock as early as April.
Customer review from intexcorp.com
1st day and pool is leaking profusely on one side ...seam between bottom and wall of pool.
Pool was easy to set up. Just set up yesterday and pool is leaking profusely on one side. Seems to come from the seam between bottom of pool and wall of pool. Probably already lost 1 inch of water overnight. In few days it will be empty at this speed. Just checked the warranty and it says WE have to pay for the return shipping even if it is a manufacturing deffect. Please be aware before purchasing.
Customer review from intexcorp.com
They take down bad reviews
Don't believe the reviews - they take them down and won't call you back when they send you defective merchandise.
Customer review from intexcorp.com
Good pool
They remove bad reviews and don't return your phone calls ! This is not 5 stars but I'm gonna see if they post it anyways. Intex if you are actually out there reviewing these can someone PLEASE contact me !! If you enjoy setting up a pool - (pretty easy actually) and then filling it up (took about 4 hrs) ... and then have the pool leak like crazy and wait for 2.5 hrs on hold and never get any email responses or calls back then THIS IS THE POOL FOR YOU!! On a serious note though - it took 11 days to get the pool (note the timeframe to return the pool starts when you order it. Not when you receive it...) . I wasn't upset about the shipping time- I get it. I was upset that I set up the pool after 3 days of it sitting in my garage and did EVERYTHING - set up the pool , filter and all that fun stuff. And it leaked ... like crazy ... I have 4 inches of water left. So I emailed support - no responses ... so I called and waited on hold for 1 hr - no answer and got kicked off. Next day I called AND emailed them - 1hr later I get in touch with them. Only to be told I need to completely disassemble the pool so I can CUT up the liner and send back the pieces (on my own dime...) and THEN they will send me the liner (after they review my pieces)...what? You sent me a pool that is defective and so I have to cut it up and send it back to you ? Why can't you take my CC info - hold the charge for a new liner and ship me one and THEN I'll cut up my pool and send you pieces in a box you send me? Anyway BE WARNED - read the warranty!! If you want my opinion - buy this from somewhere that you can return it if it leaks after an hour for no fault of your own ... and maybe just don't buy this intex pool ?
Customer review from intexcorp.com
Worst pool and experience ever ...leaked after 1 hour and lost 1000 gallons of water...
If you enjoy setting up a pool - (pretty easy actually) and then filling it up (took about 4 hrs) ... and then have the pool leak like crazy and wait for 2.5 hrs on hold and never get any email responses or calls back then THIS IS THE POOL FOR YOU!! On a serious note though - it took 11 days to get the pool (note the timeframe to return the pool starts when you order it. Not when you receive it...) . I wasn't upset about the shipping time- I get it. I was upset that I set up the pool after 3 days of it sitting in my garage and did EVERYTHING - set up the pool , filter and all that fun stuff. And it leaked ... like crazy ... I have 4 inches of water left. So I emailed support - no responses ... so I called and waited on hold for 1 hr - no answer and got kicked off. Next day I called AND emailed them - 1hr later I get in touch with them. Only to be told I need to completely disassemble the pool so I can CUT up the liner and send back the pieces (on my own dime...) and THEN they will send me the liner (after they review my pieces)...what? You sent me a pool that is defective and so I have to cut it up and send it back to you ? Why can't you take my CC info - hold the charge for a new liner and ship me one and THEN I'll cut up my pool and send you pieces in a box you send me? Anyway BE WARNED - read the warranty!! If you want my opinion - buy this from somewhere that you can return it if it leaks after an hour for no fault of your own ... and maybe just don't buy this intex pool ?
Customer review from intexcorp.com
great
great pool. Cant beat the price. Easy to assemble and the kids live it.
Customer review from intexcorp.com