26363EH 24' x 12' x 52" Rectangular Ultra XTR Frame Swimming Pool w/ Pump
Product Details
Web ID: 19776453Great pool, weak filter
We love the pool over all. The set up instructions could have better clearer. The sand filter is the problem. It loses its strength or force after couple of hours
Customer review from intexcorp.com
Response from intexcorp.com
Thank you for your feedback. We’re glad you love the pool but sorry to hear about the filter issue. We appreciate your input on the setup instructions and will take it into account for future improvements.
Average pool. Cheap parts
The pool itself is pretty nice. I do wish the warranty covered more than just the frame and pool liner as we've had to replace several hoses and fittings over the three summers that we've had the pool (this will be our fourth summer). We have been taking it down every year, but plan on winterizing from here on to save water (we're in the south anyways). Not sure if taking it down and storing it is better or worse for the components (despite proper long term storage maintenance), but we'll see. The liner has held up very well, but I can't say the same for the frame as it is rusting in places despite all of the advertisement concerning their anti-rust coating. Not anywhere to the point of concern, mind you, but after the first summer we noticed rust when taking it apart, so... maybe it's better than their cheaper pools, but it still rusts pretty quickly. The pool cover tore above an eyelet (where the string goes through to tie it down) within the first summer as well, then over the next two summers the seams would produce more holes, then last year we left it up a touch longer than we typically do, but without water. The cold weather (not that cold, though) did not mesh well with the pool cover and it just tore to pieces. So, that thing is a complete dooker and I would recommend replacing it with a nice high quality tarp instead. The ground tarp that ships with this pool can immediately put into recycling/garbage as it is very cheap, will become brittle and will shred to pieces from a light breeze in a matter of weeks. It didn't last through the first summer. Some of the plastic bits for locking the legs into the frame, the frame collars and little button things are also cheap, will become brittle and break over time, too. The theme seems to be "make a good pool liner, a pretty good frame, then just go real cheap on everything else". Granted, the pump has thus far done its job without issue. Overall, it's not a bad pool, but it's not amazing, either. I've seen it priced around a grand at its lowest, usually post-summer. That's not a bad price to pay for it.
Customer review from intexcorp.com
Response from intexcorp.com
We're sorry to hear about your experience with our pool. Your input helps us improve our products for the future. We understand your concerns regarding the components and appreciate your feedback.
Hose Design
The new hose design is the worst!! Worked so well before. This will keep me from buying again.
Customer review from intexcorp.com
24x16x52
Good size pool easy to put up. The manufacturer really needs to upgrade and install a skimmer.
Customer review from intexcorp.com
Pool
We could not be happier on the purchase of our new pool. Fast prompt delivery all the way to Canada!!! Thank you so very much Definitely will be utilizing your products in the future
Customer review from intexcorp.com
24 x 12 pool
the pool is great, the delivery was horrible. The box and packaging had big holes in it from a forklift, luckily it didn't puncture the pool, just pushed it in and tour the plastic cover.
Customer review from intexcorp.com
Grandkids fun
Pool and equipment as indicated. With care, it sould last for years. 15" x 15" x 2" concrete pavers work excellent for supports under legs.
Customer review from intexcorp.com
24x12 Ultra XTR Rectangular Pool
Couldn't be happier! Ordering, delivery, set-up smooth & easy. Excellent product. Everyone is enjoying it!
Customer review from intexcorp.com