Women's Diamond Waffle Look Robe
$44.80 with code: FRIEND$64.00
Color:Blue
Size: Please select
Product Details
Web ID: 129720531 month ago
from Maine
Bad fit
I ordered the size I usually do and when I got it I was swimming in it.
Response from JLA Home
JLA Home1 month ago
Dear customer, thank you for your feedback! We’re sorry the robe didn’t meet your expectations. The INK+IVY diamond waffle look robe is designed to offer a relaxed fit with a wrap design and self-tie for adjustability. We appreciate you sharing your thoughts and will take them into consideration as we strive to improve our products.
5 months ago
awful construction & fabric
This robe, though comfortable and a pretty color, is not the quality of what I expect from Macy's. The first time I washed it, cold cycle & air dried, it fell, pretty much, apart. I'm terribly disappointed in this piece. I spend thousands of dollars at Macy's and this is the first time I'm so sad. I need to return it, but, I do not drive. It would go a long way if they would make an exception, and pick it up from my home and give me a credit. I appreciate any and all consideration. Sincerely, jan
Response from JLA Home
JLA Home5 months ago
Dear Jan, Thank you for sharing your feedback on the INK+IVY Diamond Waffle Robe. We sincerely apologize for the disappointment caused by the quality and durability of the product. Your valuable feedback will be shared with our product team to review and address these quality concerns. We recommend reaching out to our customer service team at 866-456-8852 or jlacs@jlahome.com. They can guide you through the process and ensure your concern is addressed promptly.
9 months ago
from NY, NY
Disappointed...
The bathrobe was a disappointment as I did not care for the color, it looked washed out.
Response from JLA Home
JLA Home9 months ago
Dear Customer, Thank you for your feedback regarding the bathrobe. We're sorry to hear your experience with our product. We strive to ensure our products meet high standards. Our robe is 100 % cotton is soft and perfect for every evening comfort. Our products undergo multiple quality checks before shipping out so color fading would be very rare. However, we recommend using cold water and tumble with low heat during washing to perserve the color and the soft texture. We appreciate your understanding and look forward to your next visit.
11 months ago
from NY
Mother's Robe
Beautiful pale pink robe - perfect for all seasons. Length is perfect for my height 5'4"...to my ankle.
1 year ago
What I was looking for.
I was happy with it. It was what I was looking for. Cotton, plenty big Nice cotton color.
1 year ago
from Orlando
Disappointing Robe
Disappointed. Purchased L/XL as I like my robes large. This robe is cut small so every time I sit down it opens. Secondly, It does not look like waffle fabric, nor does it move like waffle fabric. Lastly the fabric design is comprised of a series of threads which form small squares. The threads also break. Purchasing items on line can be so disappointing - they never are as good as they look on line.
1 year ago
Poor quality for Macys
Very poor quality belt loops totally frayed. Poor thread quality across robe at various areas. Buy better 1uality to protect Macys good name..
1 year ago
from Lexington, KY
Love it!
This robe is just the right weight to wear any time of the year. It is really pretty! I am happy I bought the robe!
Recommends this product