Men's All Cotton Terry Robe
$50.40 with code: FRIEND$72.00
Color:Claret
Size: Please select
Product Details
Web ID: 147755092 months ago
Shipping Issues
Never received the robe
Response from JLA Home
JLA Home2 months ago
Dear customer, we apologize for any inconvenience this may have caused. Your satisfaction is our top priority. To resolve this issue, we recommend contacting our customer service team at 866-456-8852 or jlacs@jlahome.com. We're available Monday through Friday, 7:00 am to 3:30 pm (PST). They will be able to assist you further and help track your order. Rest assured, we will do our best to investigate and track the status of your order to ensure it reaches you as soon as possible.
4 months ago
Get it right
Ordered small got large. Otherwise quality was good
Response from JLA Home
JLA Home4 months ago
Dear Customer, Thank you for your feedback! We’re glad to hear that you're satisfied with the quality of the product. We’re sorry that you received the wrong size, though. if you’d like assistance with an exchange for the correct size please feel free to refer this matter to our Customer Service team. You can contact them directly at our customer service team at 866-456-8852 or jlacs@jlahome.com. We're available Monday through Friday, 7:00 am to 3:30 pm (PST).
5 months ago
from East L.A. & Eastern Tennessee
Warm & cozy
I bought this as a gift and it was much appreciated. I was told they loved the colour and it was very warm.
Recommends this product
6 months ago
Different Material than Original
Cheaper, thinner material compared to my purchase from last year. Must be a different manufacturer. Not plush, luxurious like original. Rolled in a small ball, can't even do that with the originals. Very disappointing. Now I have to search other brands. Never thought I would have to switch. Maybe she thought we wouldn't notice.
Response from JLA Home
JLA Home6 months ago
Hi Melanie, Thank you for sharing your feedback regarding the INK + IVY Men's 100% Cotton Terry robe. We are sorry to hear that the product did not meet the same quality standards as your previous purchase. We understand how disappointing it can be when a trusted product changes unexpectedly. While this robe is intended to provide warmth and comfort, your feedback suggests that it does not align with the luxurious feel of the original version you valued. We appreciate your decision to explore other brands and understand the importance of meeting your expectations for quality and comfort. Your insights are invaluable to us for ensuring product consistency and customer satisfaction. Thank you once again for your honest review. We hope to have the opportunity to regain your trust in the future.
11 months ago
from Tx
Father’s Day
Everything Was Gd
Recommends this product
11 months ago
Robe was thick and luxurious
I ordered a robe, but I’m tall for my body type. I was pleased to find that the robe fits perfectly! Exactly what I needed.
12 months ago
from Ga
Amaaaaazing Robe
If you’re looking for a thick, soft robe that is great out of the shower this is the one to buy.
1 year ago
from San Diego, Ca
Would not reccomend
I've washed this several times and the lint that comes off this and all over my wet skin is so annoying. Also, not absorbent at all. Way over priced.