Asher Woven Texture Stripe Bath Rug, 20" x 32"
$24.64 with code: FRIEND$44.00
Color:Gray
Size:20" x 32"
Product Details
Web ID: 180691938 days ago
from Georgia
Great tub mat
Nice, fluffy and colorful
Recommends this product
25 days ago
TERRIBLE
Yesterday they arrived in plastic bags and I could smell them on my front porch before I even opened the packages. I order three of these rugs. They wreak of mold and chemicals. They LOOKED beautiful so I thought I would given them a shot and washed them. Not only did washing not help the smell, they literally filled my washing machine with fibers, bunches of the yarn that shed. The smell was so bad even after washing that I had to put them in the garage and I did not dare dry them in my dryer as it took me 15 minutes to get all the lint and shedding out of the washer drum holes. I would be afraid what it would do to my dryer. Then it also made a massive mess all over my floors and carpets on the way to the garage. Tomorrow I'll take them back to the store. Macy's PLEASE stop replying to reviews that say they are made with the finest quality materials. They are completely un-useable. I expect more from Macy's. I feel like you should pay me for the trouble I went through all for nothing
Response from JLA Home
JLA Home22 days ago
Dear customer, we’re sorry to hear about your experience with the rug. The smell and shedding you encountered can sometimes happen with woven rugs, especially when new. Washing and air-drying should help reduce these issues. We appreciate your feedback and will take it into consideration to improve our products. If you need further assistance, please contact our customer service team at 866-456-8852 or jlacs@jlahome.com.
1 month ago
Pretty and Stinky
Received this rug packaged decent. Opened up to a VERY strong moldy and musty smell that knocks you out. It even felt damp to the touch. It seems to be a nicely made rug but the smell is so overpowering. I bought the longer rug as well and it arrived the same way. Sad I had to return such beautiful rugs, this should have been monitored a little better.
Response from JLA Home
JLA Home30 days ago
Dear CL, Thank you for your feedback. We're very sorry to hear about the strong odor and damp condition of the INK+IVY Asher Bath Rug upon arrival. Your comments have been shared with our quality control and warehouse teams for immediate review. We appreciate your bringing this to our attention and apologize for the inconvenience. If you haven’t already, please reach out to our customer service team at 866-456-8852 or jlacs@jlahome.com so we can assist you further.
2 months ago
Undelivered.
The rug was never delivered to my address.
2 months ago
from Illinois
Fantastic
Fantastic! Colors great! Quality is so great that I wanted to reorder another. Jut the price had gone up.
Recommends this product
2 months ago
Did Not Receive
I did not receive the 20" x 32" Asher Woven Texture Stripe Bath Rug.
Response from JLA Home
JLA Home29 days ago
Hi Teresa, thank you for reaching out. We sincerely apologize that you did not receive the 20" x 32" Asher Woven Texture Stripe Bath Rug with your order. Please contact our customer service team at 866-456-8852 or email us at jlacs@jlahome.com so we can investigate the issue and ensure a prompt resolution. We appreciate your patience and thank you for bringing this to our attention.
2 months ago
Exceeds expectations
High quality with the exact color I expected. It is prefect for where I'm putting it and surprisingly soft.
Recommends this product
2 months ago
works great
fits perfectly in my bathroom; love the design