Baby 3-in-1 Co-Sleeping Bassinet
Product Details
Web ID: 20005348Not safe! DONT WASTE TIME! I want my money back!
It was nice for the first few days but it’s not safe at all. One of the zippers to open and close the “DROP SIDE RAIL” is broken/off track. The bottom of the zipper is sewn up into the fabric so I can’t fix it without cutting it. This sucked because it is literally the most used zippers on the bassinet, & now I have to keep it “open” all the time now. (The part that zips open and close on the side of the bassinet) Also, the mattress never lays flats, so your baby will roll over unknowingly. You cannot find any bassinet sheets that fit this awkward mattress shape. When they grow up and you lower the bassinet, they can’t move around without the entire bassinet swaying side to side. That can be extremely dangerous for a baby due to the lack of cushioning around the metal poles that are under and around the bassinet that a baby can hit their head on. Due to these reasons, I was forced to co-sleep for an entire year and was unable to buy another bassinet because I wasted my money on this. The lights, music, vibration, and canopy works well, but that doesn’t matter when overall it’s not safe. This is not worth the money at all. I WOULD LIKE MY MONEY BACK!
Customer review from kidsii.com
Response from kidsii.com
Thanks for reaching out! We're so sorry you have concerns about your Dream Hero Bassinet. Your experience and safety are our number one priority. You can reach our support team at 800-230-8190 Monday through Friday, 9 AM to 5 PM EST.
Glam-Ma option
I love all the features for the comfort of the baby and the security that the bassinet offers for the parents!
Customer review from kidsii.com
Doesn't work for long
I bought this in March and it already doesn't work. it doesn't vibrate and when you hit the vibrate it turns everything off.
Customer review from kidsii.com
Response from kidsii.com
Thank you for sharing your feedback about Dream Hero Starlight 3-in-1 Co-Sleeping Bassinet. We truly value insights from parents like you. To better understand your comments and offer the support you need, please feel free to reach out to our team directly at 800-230-8190, available Monday through Friday from 9 a.m. to 5 p.m. EST. We look forward to assisting you!
Zipper problems
We absolutely love ours, the only problem we have is the zipper keeps coming off track and now won't reattach.
Recommends this product
Customer review from kidsii.com
Impractical Sheet Design; Sturdy Structure
Pros: The bassinet itself is great, exactly what we were looking for. It's portable because of the wheels and converts to a crib once baby starts rolling over, so great for longevity of the product. Cons: The bassinet sheet is secured with velcro straps that go through it. And though that is a great safety feature, Ingenuity does not sell replacement sheets specific to this design. This is completely impractical as you need to change bassinet sheets due to leaks or spit ups. Can't keep washing the same one over and over. And when you ask Ingenuity about this they say: "We currently do not provide sheet dimensions for our bassinets. do not use sheets designed to fit alternate bassinet brands. Use of sheets of any size that have not been tested could potentially interfere with the safety of the mattress." Unfortunately, this is a huge downside and is potentially a reason for me to return the bassinet.
Customer review from kidsii.com
Great bassinet but poor quality sound:light machi
Love this product but the lights and sound machine are extremely disappointing and aren’t as advertised. The bassinet itself is great and convenient.
Customer review from kidsii.com
Overall a great product!
[This review was collected as part of a promotion.] I really love this bassinet. The mesh makes it breathable for my baby and easy to see through. I love the height adjustment. I keep it low since it makes it easy to pop a paci in my child's mouth without having to get out of bed. I really like the sound machine and canopy to keep the light out.
Recommends this product
Customer review from kidsii.com
Dual use
[This review was collected as part of a promotion.] This is one of the best baby products have seen in a while that’s within a decent budget. It has so many features and is like a 3 in one. Use beside the bed while small and then can use in the kitchen while you’re cooking since it has wheels. Can project stars to entertain baby as well which is a nice feature. Is also drops some for a small play pen for when they get a little older and it’s gender neutral which everyone loves!
Recommends this product
Customer review from kidsii.com