Imaginext® DC Super Friends™ Transforming Batmobile™ RC Car
Product Details
Web ID: 10423381Very sad
It's super fun for the 3 times we got to use it. Now, it won't do anything. We replaced the batteries twice, just to check that. It makes noise and lights up but no longer transforms or moves.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Sorry to hear this! For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-432-5437 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Breaks after one use
One of the only toys my 3 year old wanted on Christmas morning... broke literally Christmas night. Doesn't drive, move or transform. Highly disappointed. I'd give it a zero star if I could
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
We are sorry to hear that! Our team would like the chance to make things right. Please give us a call at 1-800-432-5437, Monday-Friday from 9am-6pm ET.
Very upset! Product doesn’t work!
The worst Christmas gift
It was a Christmas gift for my grandson and it didn't work fine. At the begining one wheel worked only. After one day the transformer function failed. I replaced all batteries but it was a waste of time and money.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Sorry to hear this. Please reach out to our Consumer Services team for help. Phone support is available at 800-432-5437, Mon.- Fri., 9 a.m. - 6 p.m. EST.
Cannot play with two at once
My boys both loved these so we got them each one. One remote will control both and they are so frustrated by it. This could have been an easy fix, as we have many other multiple toys with remotes without this problem.
Customer review from shop.mattel.com / fisher-price.mattel.com
It was a hit, until...
The batmobile worked great and was a hit...until it stopped working. Such a disappointment, especially for the cost.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Sorry for any disappointment this has caused. Our Consumer Services team is happy to help! They can be reached by phone at 1-800-432-5437 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Can't run 2 cars at once
I bought it 4 to 6 weeks ago and found out you can't run 2 at once. Poor design. You need to hire a better educated team.
Customer review from shop.mattel.com / fisher-price.mattel.com
Highly Disappointed
Purchased as Christmas present for 4yr old, wouldn't work due to battery compartment was corroded and spring connection broke. Was awful, he cried, didn't understand why he couldn't play with it.....
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
We're concerned about the situation you've described. To get all the information we need to take the appropriate action for you, we'd like to talk to you personally. Please call our Consumer Services Team at 1.888.253.4303, Mon.-Fri., 9a.m.-6p.m. EST.