Sky Crash Tower™, Track Set
Product Details
Web ID: 11315800Fun product, poor battery life
We enjoyed the tower, but for an hour only since that's as long as 10 dollars worth of a pack of 4D batteries lasted.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Sorry to hear this! If you continue to see this happening, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Not all Hotwheels cars work and motor is very loud
Well only car we have (and we have alot) that will work is the one I came with it. The motor is very loud and sometimes seems like it lacks power even with new batteries.
Customer review from shop.mattel.com / fisher-price.mattel.com
Worst Track Ever!
Worst set ever!!!! Have tested over 100 Hot Wheels cars and bought extra cars that are specifically for this track and they all fall out of the track.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
We're sorry to hear about your disappointment. Don't hesitate to reach out to our Customer Service Team at 800-524-8697, Mon.- Fri., 9am - 6pm EST if you experience any quality issues.
Don’t lose the car!
More hot wheel cars need to work with this set. Very specific to the one car that came with it for repeated success and he lost it the 2nd day of course. It’s under some large piece of furniture never to be seen again.
Customer review from shop.mattel.com / fisher-price.mattel.com
Lasted a month
My boys got it for Christmas and the motorized booster lasted a month. Changed batteries and everything and still it barely moves. I have to replace the entire track just to replace the booster. That’s a lot of money especially if the second one isn’t going to last either.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Sorry to hear this! For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Upsetting purchase.
I saved up all year because I live on a check and was wanting to give my son a decent Christmas this year. So this year I actually had enough to buy him a "big" present and regretfully I chose this one, I usually buy my son hotwheels for holidays because I know they are a dollar or two at most but after seeing his big smile turn into a disappointing frown because not only did the only car that worked with this track was the one it came with the booster actually damaged the pin connecting the wheels on multiple other cars we attempted to enjoy going around the track after the front wheels of them were jammed under the rubber booster wheels and bent I watched my son cry over what little bit of toys he did have be tore up from this product.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
We are sorry to hear that! Our team would like the chance to make things right. Please give us a call at 1-800-524-8697, Monday-Friday from 9am-6pm ET.
don't buy
very disappointed that after building my son being so excited that only 2 or 3 hot wheels cars work out of the 50-75 we have already. What's the point of making a hot wheel track where only a select few cars work on it. I wish I could return it.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Sorry for any disappointment this has caused. For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Frustrating
I bought this for my grandsons as well as the track builder triple loop set. Each play set came with one car. I bought an additional set of hot wheels cars so that the sky crash set might function as shown on the box with multiple cars zooming around and crashing. After spending an hour and trying dozens of hot wheels, I could not find a single compatible car for either of these sets. Even the cars from each set do not work with the other. I have raised three sons on hot wheels and am now buying for my four grandsons. I am frustrated, disappointed, and puzzled as to why a product is sold without additional items so that it can be used as advertised. I would have loved to buy several extra cars. I wanted to give five stars but three was all I could muster.
Customer review from shop.mattel.com / fisher-price.mattel.com