Action 4-Loop Crash Out Track with Toy Car
Product Details
Web ID: 1880165926 days ago
from Elizabethtown KY
Received Free ProductNo
Worst track to purchase
Only works with very specific cars. So far we have only been able to use the one car it came with and one car we have (which only works part of the time).
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Mattel Consumer Services25 days ago
Sorry to hear this! For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday-Friday, 9am-6pm EST
28 days ago
from Philadelphia pa
Received Free ProductNo
Piece of junk.
Garbage. I have tried over 100 different cars and only a few of my cars from the 90s work half the time. Not one of the kids new cars even make it passed the 2nd loop. Super disappointing
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Mattel26 days ago
Vehicles that work best on the Crash Out trackset are regular 1:64 scale sports cars or sedans. Vehicles that usually do not work are vans, trucks, or buses; anything too bulky or heavy. Please give us a call for help at 1-800-432-5437, Monday-Friday from 9am-6pm ET.
1 month ago
Received Free ProductNo
Unusable, uninviting.
Bought dec 24, now sits in a corner, grandkids ignore it 😏
Customer review from mattel.com
2 months ago
Fantastic present
[This review was collected as part of a promotion.] Fantastic toy and made a perfect Christmas present. Although it is aimed at ages 5+, my toddler had no issues with playing with it, and it provided hours of fun! The instructions were clear and concise and easy enough for one person to put together. One of the downsides is that the batteries required are very specific (4 x D) and not something you would tend to have within your home, so these had to be purchased separately (noticed after building!) Also, the toy folds down so is great for saving space, but is however, still quite large. Overall, I am very pleased with this toy and will no doubt be used throughout many more years to come!
Customer review from influenster.com
2 months ago
from Minnesota
Received Free ProductNo
4 garbage
Like nearly everybody has said, this track is garbage. We have about three cars out of hundreds that will get around some of the time. Very disappointing for the price point.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Mattel Consumer Services2 months ago
We can understand your frustration. You may contact our Consumer Services team by phone at 1-800-524-8697. They're available Monday - Friday, between 9am-6pm EST. Or you can contact us here: https://creations.mattel.com/pages/contact-us#contact-form If you're located internationally, tap here: https://consumersupport.mattel.com/mattelsupport/s/create-case
3 months ago
Received Free ProductNo
There are no cars that work on these tracks BOOO
The car that came with the set does NOT make it through the first loop. We put in 3 sets of new batteries. None of the Hot Wheels we own work on this track! Which specific cars work on this track. Or please me ones that DO
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Mattel3 months ago
We are sorry to hear about your disappointing experience. Please give us a call for help at 1-800-432-5437, Monday-Friday from 9am-6pm ET.
3 months ago
from Houston, tx
Received Free ProductNo
DO NOT BUY
It is awful that Mattel does not stand behind there products. My son wanted this track as a Christmas present, it works great with the one car it comes it, but so far spent $50 on multiple packs of Trackmaster cars that were recommended to work in Q and A, and none work, even one that is identical to the car it came with. This track is absolute garbage.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Consumer Services3 months ago
We're so sorry to hear that! Please give Consumer Support a call at 800-524-8697 Mon.-Fri., 9am-6pm ET for help.
3 months ago
Received Free ProductNo
Does not work as advertised
Cars do not make the loop. We have gone through many many cars even the ones that came with system. Even with new batteries and all.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Mattel Consumer Services3 months ago
Sorry to hear this! For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.