SmartWash PET Complete Automatic Carpet Cleaner
Product Details
Web ID: 13456950Amazing
It works well and cleans the carpet from all stains
Customer review from Hoover
Motor Burnt Up
Have only used this carpet cleaner a handful of times to clean carpet or spot clean. No problems till this week when I went to use it. It ran for a few minutes and started making a weird sound. We shut it off and checked everything was clear inside no blockages. Turned it back on and it smelled like it was burning and making a horrible sound. We are assuming the motor went out in it. Have not even had it a full year. Very disappointed after convincing my husband that we should buy one and it burns up like this. Needless to say he is as unhappy as I am.
Customer review from Hoover
Response from Hoover
Thank you for taking the time to share your feedback. We apologize you are having issues with your SmartWash Pet Complete Automatic Shampooer. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Awesome purchase!
So glad I purchased this. It's easy to put together. It's easy to take apart and clean. The hot shot handle is great. Only thing would would have made it easier was if I had a maid to do it for me!!
Recommends this product
Customer review from Hoover
Leaks from the solution tank right out of the box
I previously had a hoover spin scrub and it lasted me a good 6 years before dying so I decided to go with hoover again and after seeing this one online it looked like a great machine. I waited a week for it to come and and followed all the set up steps. As soon as I insert the solution tank it leaks all over the floor! The entire thing!! Wasted hoover cleaner and drenching the floor. I call hoover and it's like no one works there! I try online and all I get is a chat bot. This is complete bull crap. I will be returning this shampooer and going with a brand like SHARK who has better customer service because when something goes wrong with a product at least they answer the phone. Don't waste your money here.
Customer review from Hoover
I love it, it works so well and it's easy to clean
[This review was collected as part of a promotion.] I've have it for almost a year, it works great and it's very easy to clean. I was surprised how easy it is to use
Recommends this product
Customer review from Hoover
I would buy this product again.
[This review was collected as part of a promotion.] Works well on old pet stains and new ones. I did use the Oxy on some stains that were a little tougher. Overall, I am very satisfied.
Recommends this product
Customer review from Hoover
Wrong Hose
[This review was collected as part of a promotion.] The 8 foot hose that comes with this, doesn't even fit the machine. The attachment on the hookup side is the wrong one. Also, the machine constantly leaks. I waited until I had this over a year to make a review, and it's not great.
Customer review from Hoover
Response from Hoover
Thank you for taking the time to share your feedback. We apologize you are having issues with your SmartWash PET Complete Automatic Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Love my new carpet cleaner
[This review was collected as part of a promotion.] Did a ton of research for a few days going back and forth. Finally decided to go with this one with the reviewers and rating it had. So glad I did. It's amazing. So easy to use and cleans amazing
Recommends this product
Customer review from Hoover