Carpet Basics Power Scrub Deluxe Carpet Cleaner
Product Details
Web ID: 13456947Good Design but Manufacturing Flaws.
Some of the features on this machine work great. However, the clean water/solution tank has never worked properly. It always dispenses cleaning solution no matter whether it's switched to wash or rinse. This can be frustrating.
Customer review from Hoover
Poor quality for price
Product was only used a handful of times, but stopped working just after six months. Product won't even power on.
Customer review from Hoover
Response from Hoover
Thank you for taking the time to share your feedback regarding your Power Scrub Deluxe Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
I would buy something different
I previously owned a similar Hoover model that the seals for H2O and solution broke down. I replaced it FH52000. Nice machine, uses little H2O but if really soiled you will have to wash ( go forward) slowly to saturate. I had no issues until I wanted to do corners. Hand tool ng. Now this model has a port. The tube connects to the nipple but leaves a rectangular port #34 to attach solution tube. Anyway there isn’t any other tube to fit that port in the box. It will be returned. Like all they all leak when you turn off, I keep it in a large garbage bag to transport through the house.
Customer review from Hoover
Response from Hoover
Thank you for taking the time to share your feedback regarding your Power Scrub Deluxe Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Works great but no heat element like stated
It works amazing but it says it has heat force but it does not. We bought this specifically for the heat force. It does clean up heavy soiled areas due to heavy traffic so 3 out of 5.
Recommends this product
Customer review from Hoover
Response from Hoover
Thank you for taking the time to share your feedback regarding your Power Scrub Deluxe Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Avoid
The pump for the hose attachment stopped working on the first day. I Googled the issue, and it seems like the pump breaking is a common problem. One of the reasons I purchased this was because it had the hose attachment for spot cleaning. I will not be purchasing another Hoover product in the future.
Customer review from Hoover
Response from Hoover
Thank you for taking the time to share your feedback regarding your out of warranty unit. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
It Leaks
It worked fairly well at first, but started leaking before too long. When I use it, there is a large puddle on the carpet -- I can't dry the carpet fast enough because it leaks constantly.
Customer review from Hoover
Response from Hoover
Thank you for taking the time to share your feedback. We apologize you are having issues with your Power Scrub Deluxe Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Love it
First carpet cleaner we ever owned, not the first one I ever use. Easy to set up, easy to use. Love how the water and the solution have its own home love how the dirty water cont. comes apart. Great‼️‼️
Recommends this product
Customer review from Hoover
Amazingproduct
We had an enclosed sun porch that our pets had literally destroyed the carpet. I thought. Your machine said no it's not. The carpet looks brand new one of the best appliances I have ever bought
Recommends this product
Customer review from Hoover