Gold-Tone Crystal Nutcracker Pin, Created for Macy's
Product Details
Web ID: 9574834Christmas Brooch
Cute Christmas brooch. Great price too.
Recommends this product
Pin collector
This pin broke as I was trying to take it off the board it was on!
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the pin broke while taking it off the card and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Never received
Never received need credit
Holiday Lane Nutcracker pin
The post office sent my order out of state 3 times. Unacceptable.
poor quality
I bought this to wear to a Christmas program. The back pin came apart the minute I fastened it and fell off completely. Of course the return window has closed because I bought it 2 months ago.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the back pin broke after one use and you are not 100% satisfied. See our Extended Holiday Return Policy to see if this item qualifies and if you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Nutcracker pin
I loved this nutcracker pin but I didn't like that the white face blended with the white beard. The pin looked like Jay Leno. I ordered two of them and it was the same so it was returned.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Oh No!
Beautiful pin, but broke while I was fastening it before I could wear it for the first time. Disappointed! The pin separated from the top of its leaver. I’ll try to pop it back in.
Great gift!
Quality
Recommends this product