HENCKELS CLAD H3 Ceramic Nonstick 10 Inch Stainless Steel Ceramic Nonstick Fry Pan with Lid
$49.99
Size:10 inches
Product Details
Web ID: 167949292 months ago
Will stick to pan!
This is not non stick! I use mine to fry egg and it will stick to pan and hard to wash off!
Customer review from Zwilling.com
Response from Zwilling.com
Consumer Relations1 month ago
Thank you for your feedback we sincerely apologize for the experience you’ve had with our Henckels Ceramic Clad H3 Nonstick Frying Pan. We strive to deliver high quality products, and it’s disappointing to hear that this one did not meet your expectations. We would like to note that this is not a common issue. However, your experience is important to us. We would like to recommend for the best performance of our Ceramic Pans conducts heat well at lower temperatures, use a low to medium heat setting. Cooking on low to medium heat preserves the non-stick coating and the nutrients in your food. High heat can damage the Ceramic cookware and is often unnecessary. In addition, matching the burner size to that of the base of the Pan and when adjusting the burner flame, please be sure to not let the flame extend along the walls of your Pan, this will help your non-stick Pan to last for a long time. To clean our Ceramic Pans, use a soft dishcloth or non-abrasive sponge with warm water and dish detergent. Avoid abrasive cleaners, steel wool, and harsh scrubbing surfaces to protect the non-stick coating. We hope this helps! If you have any questions, please feel free to contact our Support Center. Here is our link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible.
1 year ago
from Arkansas
Unhappy customer
The lid was shattered and I can’t get any response from Macy’s. Also, it doesn’t seem to be very nonstick after only using for a week.
Response from Zwilling Customer Support
Zwilling Customer Support1 year ago
Hi Di, Thank you for your review and for your feedback. We are sorry to hear about your Glass Lid. Our Clad H3 Ceraforce ceramic nonstick coating offers quick and easy release. Please email our consumer relations team directly at hello@zwillingus.com with your name and contact information, they will be able to assist you.
1 year ago
Glass lid arrived smashed
Have this pan already and love it, and wanted another one with a lid. Unfortunately due to extremely poor packing (absolutely no bubble wrap at all), lid arrived smashed into a million pieces, and I was left with the task of returning a box full of glass. Very disappointing experience and will never buy breakables through Macy's again.
Response from Zwilling Customer Support
Zwilling Customer Support1 year ago
Hi Disappointed, Thank you for your review and for your feedback. We deeply apologize for the inconvenience caused by how your order was received. Please accept our sincerest apologies. If you wish, please check out all our Zwilling Henckels Ceramic Nonstick 10" Fry Pans on macy’s.com
2 years ago
Great quality
Can't beat this quality for price ratio. They are very well made and the lids fit really well. I use these for stir fry and egg dishes.
Recommends this product
Customer review from Zwilling.com