13 reviewssorted by Newest
Defective design
If the kettle doesn't break in some way, it is an actually great kettle. But I have had nothing but problems after problems. The open button being stuck and/or just coming off all together. The buttons will just randomly to permanently stop working. Support has not been helpful at all or even have they addressed the design issues stated above. Just we can give you a discount code for a new one. I have had up to almost 4 of these and the same problems keep coming up.
Customer review from hamiltonbeach.com
Leaks
We bough one just under a year ago. It now leaks through the bottom. Water and electrical connections... Not two things I want to mix.
Customer review from hamiltonbeach.com
Great until it stopped working
I loved my tea kettle until one day a couple weeks ago it just stopped working.
Customer review from hamiltonbeach.com
Cracked glass
I received this as a gift today. I followed the instructions to boil water 2-3 times to the fill level to get the kettle ready for regular usage. I boiled the first amount, poured it out, and then touched the glass part lightly with my fingers to assess the temperature. I waited several seconds and then refilled with warm-hot tap water. Brought it to a boil a second time, and then noticed a crack in the glass after I poured out the second batch.
Customer review from hamiltonbeach.com
Glass Cracked after 2 months
Used 1-2 times daily. Almost poured boiling water all over myself. I bought this beauty about 2 months ago…not sure what happened but the glass cracked and it fell apart in my hand. And of course I didn’t keep the original box so I can’t even try to return it. So disappointing! My old kettle served me for 10 years…
Customer review from hamiltonbeach.com
Sediment forms on bottom
Fine white sand-like sediment collects in the tea kettle. We boiled water in a stainless steel pan to reproduce sediment seen in kettle and no sediment precipitated. Professional tap water test indicated there is no sediment in our water. The substance is slightly sticky and hard to clean off plus the kettle lid can't be fully removed to clean the kettle. Because we don't know what this stuff is we won't be using the kettle. Please check that the kettle materials aren't the source of the unknown substance forming in the kettle.
Customer review from hamiltonbeach.com
Variable Temperature Glass Kettle
This is my 2nd one. The first one lasted me almost 4 years. I have tea everyday and use my kettle at least once if not twice a day. I love that I can adjust the temp to the type of tea I am having that day. Highly recommend. Love it!!
Customer review from hamiltonbeach.com
Great Variable Temp Glass Kettle
I accidentally broke my first one of these and had to order another one immediately. This is the best electric kettle that I have had to make my tea! I find nothing to dislike about and everything to love. Glass is my preferred material for a kettle so fumble fingers here is being more careful with this one.
Recommends this product