Nest Smart Programmable Wifi Thermostat
Product details
Web ID: 17697162Great Thermostat
This was hard to install as we have a newer furnace and air conditioner. But after our heating man installed (in a mere matter of minutes) I love it. The ability to change the temperature away from the actual unit, whether in another room or away makes it perfect. I love the ability to turn on the air or heat before I get home. Totally worth getting.
Recommends this product
Customer review from Google LLC
Great Thermostat
This was hard to install as we have a newer furnace and air conditioner. But after our heating man installed (in a mere matter of minutes) I love it. The ability to change the temperature away from the actual unit, whether in another room or away makes it perfect. I love the ability to turn on the air or heat before I get home. Totally worth getting.
Recommends this product
Customer review from Google LLC
Great product
It took longer than expected to set it up. I had to hire an HVAC person to complete it. It has worked great since.
Recommends this product
Customer review from Google LLC
Response from Google LLC
Hi Richard, thanks for reaching out to our support team. We apologize for any inconvenience with the lengthy set up, causing you to hire a technician. If you need further assistance for any issue or support needs that may arise with you Nest Thermostat, please consider contacting our support team here: https://support.google.com/googlenest/gethelp
Great product
It took longer than expected to set it up. I had to hire an HVAC person to complete it. It has worked great since.
Recommends this product
Customer review from Google LLC
Response from Google LLC
Hi Richard, thanks for reaching out to our support team. We apologize for any inconvenience with the lengthy set up, causing you to hire a technician. If you need further assistance for any issue or support needs that may arise with you Nest Thermostat, please consider contacting our support team here: https://support.google.com/googlenest/gethelp
Nasty Best
Impossible to connect and instructions- poor installation by contractor. Still not connected to my WiFi. Garbage!
Customer review from Google LLC
Response from Google LLC
Hi Marc, thanks for letting us know about the issue. We´re sorry for any inconvenience you may be having. We recommend contacting your contractor for further help with the poor installation for your Nest Thermostat. You may also contact our support team to help check on your Nest Thermostat here: https://support.google.com/googlenest/gethelp
Nasty Best
Impossible to connect and instructions- poor installation by contractor. Still not connected to my WiFi. Garbage!
Customer review from Google LLC
Response from Google LLC
Hi Marc, thanks for letting us know about the issue. We´re sorry for any inconvenience you may be having. We recommend contacting your contractor for further help with the poor installation for your Nest Thermostat. You may also contact our support team to help check on your Nest Thermostat here: https://support.google.com/googlenest/gethelp
It's great...when it doesn't disconnect from the wifi
A few times it disconnects from Wi-Fi for no apparent reason and following the troubleshooting info takes you down a rabbit hole.
Recommends this product
Customer review from Google LLC
Response from Google LLC
Hi giordi, thanks for letting us know about the issue. We´re sorry to hear that your Nest Thermostat disconnects from your Wi-Fi network. We appreciate that you tried to troubleshoot the issue. Here are some troubleshooting steps you can try to see if it might be helpful with the issue: 1. Restart your thermostat. - Go to Settings > Reset > Restart. 2. Reset and check your home's Internet connection. 3. Reset your Nest thermostat's network settings. - Go to Settings > Reset > Network settings > Choose Reset. 4. Check your router's firewall settings. 5. Check for possible sources of interference. Feel free to contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
It's great...when it doesn't disconnect from the wifi
A few times it disconnects from Wi-Fi for no apparent reason and following the troubleshooting info takes you down a rabbit hole.
Recommends this product
Customer review from Google LLC
Response from Google LLC
Hi giordi, thanks for letting us know about the issue. We´re sorry to hear that your Nest Thermostat disconnects from your Wi-Fi network. We appreciate that you tried to troubleshoot the issue. Here are some troubleshooting steps you can try to see if it might be helpful with the issue: 1. Restart your thermostat. - Go to Settings > Reset > Restart. 2. Reset and check your home's Internet connection. 3. Reset your Nest thermostat's network settings. - Go to Settings > Reset > Network settings > Choose Reset. 4. Check your router's firewall settings. 5. Check for possible sources of interference. Feel free to contact our support team for further assistance here: https://support.google.com/googlenest/gethelp