Nappa Classic Leather Tote, Created for Macy's
$129.50
Color:Black/Silver
Product Details
Web ID: 166751654 days ago
Great Bag/Bad Handles
Love this bag. The size, pocket configuration, and style fit me perfectly. This is the third time I have purchased this bag, because, sadly, the handles fall apart. I'm trying it again because I love the bag so much. The last iteration of the bag lasted about 15 months.
13 days ago
from Washington
Beautiful Purse!
This is a perfect bag for anyone that doesn't want to be weighed down. Medium size~it will hold the essentials (wallet, cell, makeup, keys). The back zippered compartment is a bonus for smaller items that you might need often (lipstick, mints, store reward cards, etc.)
Recommends this product
20 days ago
Leather which ages as synthetic!
The label says leather but after a few months of gentle use, the surface is peeling as a synthetic material would. I am not sure what animal this leather came from but... beware. And I might add the bag was not cheap even on sale.
2 months ago
from Michigan
Style
I like the style and quality. It is a bit narrow for my needs. It doesn't hold as much as it should on the outside pockets.
2 months ago
Love this purse and many compartments
Love this purse. Not too big and not too small. Great quality!
Recommends this product
2 months ago
from Texas
Poor quality handle/material.
The purse was a gift. It was very spacious and held everything she carried. It had plenty of pockets and seemed good quality. I know it wasn't expensive, but the handle fell apart in less than six months. The rest of the purse was okay, but who's going to carry around a purse with shreds of material hanging off the handle.
3 months ago
Great bag, terrible customer service
The purse is great but I knew that before purchasing because I was replacing an identical bag that I already have. Perfect handle length and number of pockets, inside and out. Love this bag. Customer service, however: I received a $50.00 gift card from my daughter in 2022, which I hadn’t used but it said never expires so I wasn’t worried. When I tried to use it, though, I got the error message that I couldn’t, and had to call customer service for assistance. I spoke with TEN, yes, ten, customer service representatives over the next few days, each telling me that since I didn’t have the gift card number (I couldn’t access it on my computer, which I made clear) there was nothing they could do because Macy’s keeps records of gift cards for only two years. So what? How is that my problem (though they certainly made it so)? It says never expires. I was told to send screen shots of both our email confirmations to Macy’s main office, which I did, and got no reply. When I asked the reps I reached on the number specified if I could speak to their manager (I was hoping someone, anyone, with more authority could help), I was told they’ll just say the same thing; we all share the same information, so they won’t be able to help you, either. Finally, I thought I had “gotten through” to someone: one manager took all my info and said she would get back to me on Monday between 1:00 and 2:00, as she started her shift at noon. She promised to honor the sale price of the bag, as well, since it was the last day of the sale and I wasn’t able to place the order. I waited around on Monday for the call but of course it never came, big surprise. I must have been told four dozen times that sorry, Macy’s keeps its records for only two years. I shouldn’t have had to speak to ANYONE to use a non-expiring gift card online, never mind ten people! Finally, miracle of miracles, one of the managers actually found the gift card number, and I was able to place the order (why couldn’t the other nine people find it?). He offered me a small percentage off for my troubles, but did not honor the original sales price (still on sale, but for a bit more). What a hassle! I vowed never to do business with Macy’s again, and plan to cut up my Macy’s credit card. That was one of THE most exasperating ordeals I have ever experienced. It was totally unnecessary and a huge waste of everyone’s time.
Recommends this product
3 months ago
from VA
Great purse.
The material and structure is all good quality and I like the size. The various compartments help keep things organized.
Recommends this product