Crystal Rectangle Solitaire 18" Pendant Necklace in Sterling Silver, Created for Macy's
Product Details
Web ID: 11790811I bought this as a gift for the month of JULY. I did not expect it to be broken upon arrival. Only 30 days to return. I missed my chance. The customer service rep. Was not helpful. It was not my fault and the chain arrived broken is a complete waste of money.
Read reviews first!
I wish I had read the reviews before I purchased this necklace. It's beautiful, no question. I wore it for only a few hours when it broke. Save your money!
Chain
It is beautiful - but the first time my wife used it, the chain broke.
do not buy this. the chain is way to thin. it broke when I tried it on cheap
Very disappointing the first day
I wore my necklace the first day I got it I positioned the stone in the middle of my neck and the chain broke off of the stone. I bought two of them the turquoise and also the black. They both broke on the first day in the same place where the chain was connected to the stone.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that your Giani Bernini Crystal Rectangle Solitaire 18" Pendant Necklace in Sterling Silver broke on the first day and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Birth stone necklace
Great gift for daughters
Recommends this product
It's pretty but duller than it looks in the pictures. Unfortunately the chain broke shortly after I received it so I was only able to wear it a few times. Would've given more stars if it hadn't broken.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in this Giani Bernini Crystal Rectangle Solitaire necklace pendant set. The pendant is featured on a lightweight chain which may be best worn on occasion. You do have the option of purchasing a different chain based on your lifestyle. We look forward to serving you! Sincerely, Macy’s Customer Service
Nice enough but earrings are a darker color
For the price this was ok, but I ordered the matching earrings and they are a much darker shade of blue so now I have anecklace I like, but no earrings to go with it.