Jolie Leather Small Crossbody Bag
$105.00 with code: FRIEND$150.00
Color:Brown
Size:No Size
Product Details
Web ID: 192244225 months ago
from Rochester, Ny
Not a true crossbody desigh
I unfortunately had to return this bag. I loved the color (dusty sky) and the basic style and size. For me, the problem was the straps. This is listed as a crossbody bag but in reality, the shoulder strap could not be removed. This means that the wearer would have to have a rather long additional strap hanging off the bag when using the crossbody strap. Doesn't seem like a good design to me. I don't know anyone who would want that extra strap hanging off of their bag. I thought about keeping the bag but cutting off the leather shoulder strap. When I looked at the rings holding the strap, I saw that the plating was already coming off in one area. I assumed that attaching the crossbody strap with it's metal clasp would only further erode the covering on the ring. I feel somewhat duped by the website. A photo of a person carrying the bag with both straps attached would have been helpful. Had I seen that, I would not have ordered the bag. I wear only crossbody bags and in my opinion, this bag should not be listed as a crossbody bag since it is primarily a shoulder bag (permanent strap attached) with a crossbody option (detachable strap). A redesign would be beneficial! But keep the color!
Customer review from fossil.com
Response from fossil.com
fossiluspwr4 months ago
Hello Jenbee! Thank you for leaving your review on Fossil.com. We are truly sorry that you were not fully satisfied with the Jolie Leather Small Crossbody. Please know that a member of our Customer Care team will be reaching out to you via email to find a solution for you.