LUNA 4 Go Facial Cleansing and Massaging Device Perfect
Product details
Web ID: 17066122Love, love, love. Just one improvement suggestion
I had been looking at the Luna for a little while, but I wasn’t sure really about spending that kind of money if I’m being honest without having physically seen one or tried one out. I decided to give it a go and chose the travel ‘go” version because 1 it was cheaper and 2 I was about to go on holiday so I thought it was less of a financial risk and I was happy it would fit nicely in my washbag. When it arrived, I excitedly charged it immediately. I used it that same night and I could immediately feel the difference. My skin felt smoother to touch and my moisturer glided on more as well. I don’t use it every single day because 1 I’m usually exhausted by the time I crawl up to bed and 2 I’m great at procrastinating, but I do try and use it every other day. My face feels great now and a dry patch I had on my cheek is pretty much gone. The only issue I had is that the user guide doesnt exactly match the item. From memory I think it said turn over and switch on to activate the massage mode and the light will come on when in massage mode. I tried everything but cannot get it to come on in massage mode. It’s all on a timer when you switch it and runs through the cycles one after another and you cannot pause so it always starts with the cleanse cycle. The problem is, I find when the cleaning timer ends it’s impossible to clean off the cleanser, dry the skin, and apply a serum before the massage timer has run out. Because of this I am cleansing, then turning the devise off, sorting myself out, then turning it back on and using it on cleansing mode but on the massage side to massage the skin (as it still has the vibrations and I’m not sure what it does differently when the light is on). I tried to google this issue but there is not much online and the stuff I found didn’t work…. I think it needs something like hold the power button for 3 seconds to activate massage mode or hold to pause the programme or something like that to make it 5 stars.
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Customer review from foreo.com
Response from foreo.com
Hi! Thank you so much for your detailed and honest review – we truly appreciate the time you took to share your experience with the LUNA™ 4 go. We’re really glad to hear that you’re already noticing smoother skin and that it’s helped with dryness – even with every-other-day use! That’s exactly the kind of progress we love to hear about. It’s great that the compact design worked well for your travels too. Regarding the confusion with the user guide and massage mode – we’re sorry for any inconvenience this has caused. To make sure you get the best possible experience with your device, we kindly recommend reaching out to our Customer Care team. They’ll be happy to walk you through the correct way to use your LUNA™ 4 go and clarify any features that might be unclear. Thanks again for giving it a go and being part of the FOREO community – we’re happy it’s made a difference in your routine!
I like the result
My skin is very thin and sensitive, so I use Luna once in 3 days, in the evening with glycolic cleanser. I like the result. My skin is cleaner and no dead cells at all. With Luna I don’t need scrubs at all.
Recommends this product
Customer review from foreo.com
Response from foreo.com
Hello, Thank you for sharing your experience with the LUNA™ 4 go! It’s wonderful to hear how well it works with your sensitive skin and that it’s helped keep your skin clean and smooth without the need for scrubs. Pairing it with your glycolic cleanser sounds like a great routine. We’re so glad you’re happy with the results! Best regards,
Parfait
I use it every day. It's a very practical and cute little machine. And the color is beautiful.
Recommends this product
Customer review from foreo.com
Response from foreo.com
Hello, Thank you for your lovely feedback! We’re so happy to hear you’re enjoying your LUNA™ 4 go — it’s great that it’s become part of your daily routine. Its practical size, beautiful design, and those fun colors really do make it special! Wishing you many more great skincare moments ahead! Best regards,
Excellent product
Love this product. Very easy to use and maintain. Reason for 4 vs 5 is the case it came in was cracked. I emailed for a replacement but did not receive response. That being said - love it
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Customer review from foreo.com
Response from foreo.com
Hi there, Thank you for your feedback! We’re so glad to hear that you love the product and find it easy to use and maintain. We’re sorry to hear about the issue with the case and the lack of response from our team. This is certainly not the experience we want for our customers. Please feel free to reach out again, and we will make sure to assist you with the replacement. Best regards,
Smaller than I thought but great little tool
Was looking for a better way to cleanse my face and wanted to try a Foreo product. I travel a lot so thought the mini/on the go would be a good fit. Ordered and like it but much smaller than I thought; feels like it cleans and love the anti microbial nature. Jury’s out but so far so good!
Recommends this product
I can’t live without it
The best face cleaning product there is.
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Basic
Wasn’t that crazy about it!
Really like it
I bought it two weeks ago. Leaves skin very smooth. I really really like it. Thinking using it also on the neck!!
Recommends this product
Customer review from foreo.com
Response from foreo.com
Hello, hello! We are super happy to read that you are enjoying our LUNA™ 4 Go! Have a nice day!