FAQ 101 Amethyst Facial Device
Product Details
Web ID: 19157790Disappointing. Bad manukau primer. Wand contact
I got the FAQ102. Used it one week so far, 3 times. I don’t expect to see results this fast so it is ok to not have results yet. I am not loving this product because I need to use a separate timer to guide myself for treatment and pause and switch to another mode while the primer dries instantly and has zero glide. I asked for help with this poor primer formulation and was told that I should not add water, should not use anything else. It is impossible to use their p1 honey primer. Just use more, the person said. I did use loads and still very poor glide . Another thing that is an issue for me is that my face has prominent bone structure and so the wand base at certain areas cannot be in full contact flat at all 4 points rendering it completely useless in many areas of my face. Sides of forehead where it curves, temples, my cheekbones as they are rounded. Basically anywhere with any shape and not a flat surface size matching the base of the wand. I love the bear and feel its effect and results very much. Even after a few uses. This has been a waste of money. The EMS seems same as the bear at higher intensity. I do think they need to list the current strengths for us to compare the two products. The bear is supposed to be much weaker with different purpose. Ems is meant to be stronger. But somehow I am not feeling it. The bear two point probes works way better for contact as well. I can’t get the faq to contact all 4 points most of the time. This company really needs to give more technical specs information. Strength of micro currents and rf temperature etc.
Customer review from foreo.com
Response from foreo.com
Hello, Thank you for taking the time to share your detailed feedback on the FAQ™ 102. We truly appreciate your honest insights and are sorry to hear that your experience hasn’t met your expectations. We understand how frustrating it can be when a product doesn’t perform as smoothly as anticipated. Regarding the primer, we’ll ensure your concerns are shared with our product development team, as we are continuously working to improve our formulations and ensure ease of use. As for the technical specifications, we recognize the importance of providing clear and transparent information to help customers make informed decisions. We’ll communicate this request to our team to explore ways to include more detailed specs in our product descriptions. We’re pleased to hear that you’ve had a positive experience with the BEAR™, and we’re committed to helping you get the most out of your FAQ™ 102 as well. If there’s anything further we can assist you with, don’t hesitate to contact us directly. Thank you again for your feedback and for being a valued customer. Best regards,
Another awesome Foreo device!
Very, very happy with my 101 - great results and still only using basic mode (I have done the training). I have some sebaceous hyperplasia and have been alternating between blue and red LED to treat this. I have noticed a marked improvement, and the bonus is that my skin is also looking more youthful! I have taken one star off because the instructions say the device should only be used with the FAQ serum, but there was none in the package - not even a tester. There was a sachet of Serum Serum Serum, though. Bought my device in the Black Friday early sale.
Recommends this product
Customer review from foreo.com
Response from foreo.com
Hello, Thank you for your fantastic review! We're so happy to hear that you're seeing great results with your FAQ™ 101, especially with the blue and red LED for sebaceous hyperplasia. It's wonderful that your skin is looking more youthful as well! We sincerely apologize for the missing FAQ serum in your package. While the instructions do recommend using the FAQ serum for the best results, we understand that this was not included in your package. We appreciate your feedback and will pass it along to ensure this doesn’t happen again. Thank you for sharing your experience, and we hope you continue to see great improvements with your FAQ™ 101. If you have any further questions, don’t hesitate to reach out! Best regards,
Device is locked on low EMS and RF
Its not a one time investment. Also in the app the purchase for the 14 monthly package to unlock it doesnt work Please help unlock those EMS and RF settings
Customer review from foreo.com
Response from foreo.com
Hello there, Thank you for your comment - we really do grow from all sorts of feedback and will make sure your opinion is taken into account. We are very sorry to hear you were unsatisfied with your FOREO experience. Kindly note that these situations are out-of-the-ordinary occurrences. We care about your opinion - therefore, please reach out to us at www.foreo.com/support/contact so we can make this right for you and further address the issue. Kind regards,
Tighter
I have unlocked the “Pro” feature and am using once a week as directed. My cheeks are definitely tighter and my skin looks good. I haven’t seen much progress with my neck, but I really just started so I can’t really say. I am looking forward to results
Customer review from foreo.com
Response from foreo.com
Hello there, Thank you for sharing your experience with the FAQ™ 101. We're glad to hear that you're already noticing positive changes in your skin, such as tighter cheeks. Remember, consistency is key, so keep up with your weekly sessions for the best results. If you have any questions, feel free to reach out to us. Best regards,
Old guy, but fresh
I have it in my office and use it here. I look more fresh and younger. It´s comfortable and works nce.
Recommends this product
Customer review from foreo.com
Response from foreo.com
Hello there, Thank you for such a lovely review! We are glad to hear you are enjoying your FAQ™ 103! It is such an amazing and advanced device. :) Sweetest regards!
Can’t be without this now
It’s absolutely fabulous, I can tell after every use because my skin glows and fews amazing, honestly it’s perhaps expensive but it’s worth it for me as i won’t be going to get tweakments anymore and I’m using less skincare
Recommends this product
Customer review from foreo.com
Response from foreo.com
Hello, hello, Thank you for sharing your glowing feedback with us! We're thrilled to hear that you've experienced such fabulous results with our FAQ™ 102. Achieving glowing and amazing skin after every use is truly remarkable, and we appreciate your positive endorsement. :) Your satisfaction and the value you find in our product are incredibly important to us. Greetings! <3
so effective
I was expecting a lot from this device, but the results have kicked in a short period of time (I have been using it for two weeks now) - my fine lines are a lot less noticeable and my skin absorbs the rest of my routine a lot better (pulsations, thank you). Overall verdict - the best investment ever
Recommends this product
Customer review from foreo.com
Response from foreo.com
Hello! It is amazing to hear our FAQ™ 102 has become a regular product in your skin-care routine :) Glad you have decided to make a 'skinvestment' and you got yourself a perfect little home spa device that delivers! Happy skincaring <3
Technology is good, instructions not
I bought the FAQ 102 last month and was very disappointed with the app and the instructions on how to use. I wrote my own detailed instructions (on the basis of your one video) and am anxiously waiting for an app update that has detailed treatment videos, as with Bear and UFO. It really does work, but without proper instructions/support, it is a bit scary to use at the beginning. I would recommend this to friends after the aforesaid videos are in the app. The product itself works and as with other Foreo gadgets, is super!
Customer review from foreo.com
Response from foreo.com
Hello! Thank you for your honest comment! We appreciate it and will make sure to forward your opinion further. Please contact us through the following link should you require more information about the device: www.foreo.com/support/contact Have a good day!