Charge 5 Black Silicone Band Fitness and Health Tracker

3.8 (44)
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Product Details

Web ID: 13115141

Redefine routine with Fitbit Charge 5 + Premium - our most advanced fitness and health tracker that shows you whether you are ready to work out or should prioritize recovery. Fitbit is part of the Google family. FB421BKBK

  • Product Features

    • 3.58" L x 1.77" W x 6.89" H x 0.34" W
    • Health metrics dashboard
    • Built-in GPS
    • Vibrant color display
    • 20 exercise modes
    • Up to 7-day battery life
    • Black silicone band
    • Black stainless steel case
    • Water Resistant: to 50m
    • 1-year limited warranty
    • Not intended for use by people under 22 years of age
    • Limit of 1 unit per purchase
    • Requires use of Fitbit app with compatible iPhone or Android devices. A Google account will be required.
    • Wipe Clean
    • Imported
    • Photo may have been enlarged and/or enhanced.
    • Request warranty information

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to U.S. Virgin Islands, Guam, American Samoa, Hawaii, Northern Mariana, Palau, Armed Forces Americas, Armed Forces Europe, Puerto Rico, Marshall Islands, Armed Forces Pacific, Federated States of Micronesia, Alaska and El Paso, Texas.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, U.S. Virgin Islands.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

3.8/5

44 star ratings, 19 reviews

Write a Review
25
5
4
2
8
11 months ago

Clip malfunction

I have had this watch for a year. It was fine until recently, The clasp that connects the band to the watch doesn't clip anymore, therefore the watch randomly comes loose without you knowing it. I have moved on to another brand of fitness watch.

  • Photo from Elizabeth
2 years ago

My husband uses it daily and loves it.

Works well. Comfortable.

Recommends this product

2 years ago
from Minnesota

On average, customers rate the Very lightweight/very heavy of this item as Very lightweight.

Does The Job!!!

Worth the money if you don't want to spend $$$$ on a more expensive tracker!

On average, customers rate the Very lightweight/very heavy of this item as Very lightweight.

Recommends this product

2 years ago

Disappointing

My Fitbit seemed to be defective and I returned it. Not nearly as good as other models. It doesn't hold a charge for very long, which is annoying. The tracking stats were also questionable.

Response from The Macy's Team

2812 years ago

Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service

2 years ago

does not work! counted 173 steps for a one-mile walk one day and 220 on another day!!! will be returning it. very unintuitive interface ans setup also

Response from The Macy's Team

2812 years ago

Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service

2 years ago

The Only Thing Worse Is Their Warranty!

I received a Fitbit Charge 5 as a gift in December 2021. By September 2022 the device stopped working, the screen went dark. A replacement was sent under warranty. It arrived in a small plastic bag - not the orginal packaging - leading me to believe it was refurbished. In 5 months, by February 2023 I had the same issue. The device went dark and would not turn on. I called Fitbit to request a replacement or repair and was told it was not under warranty. If you want a device that won't last 1 year and a company that won't stand behind its product, boy do I have a product for you!

Response from The Macy's Team

2812 years ago

Dear Valued Customer, Thank you for your valuable feedback about the Fitbit Smartwatch. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service

2 years ago
from Atlanta, Ga

Fitbit Charge 5

Great watch for the price!! Love how it also monitors my sleep stages and steps

2 years ago
from Palm Desert CA

Love my Fitbit

I really love this Fitbit. It keeps track of everything I do and the app I downloaded on my phone is great. Also it shows on the Fitbit when I am getting a phonecall, text or email. Really glad I bought this, completely worth it.

Recommends this product