3-in-1 Music, Glow and Grow Gym Activity Play Mat
Product details
Web ID: 170078757 months ago
from New Zealand
Ribbons break easily
Was fine until I added the otter toy which broke the ribbon it hangs on within a couple days, should last longer than that
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Mattel7 months ago
We are sorry to hear that! Our team would like the chance to make things right. Please give us a call at 1-800-524-8697, Monday-Friday from 9am-6pm ET.
1 year ago
Very Cute Bouncer Seat
Very cute bouncer seat. It’s got a slow rocking back-and-forth motion and soothing music. Keeps my infant granddaughter happy For a short while while I am able to attend to things. Very happy with this purchase.
1 year ago
play mat
Item arrived in poor condition " Smashed in" on multiple surfaces. Had to return to store which was exactly what I wanted to avoid
1 year ago
orange ribbon tabs breaks choking hazard
The orange tabs that hold the toys on fray and the toys break off. The baby was hanging onto the toy that broke away with the frayed string still attached to the cross arms frayed string from the ribbon
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Consumer Services1 year ago
To get all the information we need to take the appropriate action for you, we'd like to talk to you personally. Please call our Consumer Services Team at 1.888.253.4303, Mon.-Fri., 9a.m.-6p.m. EST.
1 year ago
Amazing product. It would be awesome to have an online playlist of the otter songs, because they are so addicting 😂
Customer review from shop.mattel.com / fisher-price.mattel.com
2 years ago
from Wisconsin Dells, Wi
Fairly good Play Mat
I purchased this and within a month the otter fell came off hook. My son enjoys playing with the otter. I am unable to get it back on the hook. Other than that my baby loves the crinkle rainbow. I just wish it lasted longer than a month.
Recommends this product
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Consumer Services2 years ago
We're concerned about the situation you've described. To get all the information we need to take the appropriate action, please call our Consumer Services Team at 1.888.253.4303, Mon.-Fri., 9a.m.-6p.m. EST.
3 years ago
from South Dennis, MA
Suffocation hazard
I bought this when my baby was only two weeks old and it was perfect for her until she starts kicking her legs…. As soon as she started kicking her legs she would kick the arch and it would completely fold over her head and entire body in front of my eyes! Absolutely terrifying!!!
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Consumer Services2 years ago
We're concerned about the situation you've described. To get all the information we need to take the appropriate action for you, we'd like to talk to you personally. Please call our Consumer Services Team at 1.888.253.4303, Mon.-Fri., 9a.m.-6p.m. EST.
3 years ago
from Texas
Grandson loves it
I bought this for my 2 month old grandson for Christmas. He really likes it, especially the otter. Within 3 weeks the otter came off. We couldn't get it back on so I sewed it to the tail and hung it upside down. I think it should last longer than that.
Customer review from shop.mattel.com / fisher-price.mattel.com
Response from shop.mattel.com / fisher-price.mattel.com
Consumer Services3 years ago
We're concerned about the situation you've described. To get all the information we need to take the appropriate action for you, we'd like to talk to you personally. Please call our Consumer Services Team at 1.888.253.4303, Mon.-Fri., 9a.m.-6p.m. EST.