Figaro Link Chain 22" Necklace (4-1/3mm) in Sterling Silver
Product Details
Web ID: 10386785Garbage
This item is not worth it. Better off getting jewelry out of a gumball machine. Worst purchase ever, turned color after just a week.
Classy
I bought this for my son and it is such a beautiful necklace. He wears it every day and it looks really sharp.
FAKE!!! BEWARE!
The fact that it is listed as STERLING SILVER & turned colors in less than a week after my son got it. Also, the clasp broke the very first day when he opened it on Christmas Day. I fixed that but to see the disappointment on my sons face after it turned colors….thats all he asked for for Christmas! Due to the fact that I ordered it before Christmas & by the time he got it & it changed colors, it was JUST past the 30 day mark so they would not refund or replace!! DO BETTER MACY’S!!!
My Brother Loved it
My brother has been needing a chain and when he got it for Christmas he was sooo excited great quality and it holding up lovely
Recommends this product
birthday gift
I bought for our friend birthday. He liked it. It was good price. Thank you.
Recommends this product
Cheap
The clasp broke immediately
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Figaro 22" Chain Necklace in Sterling Silver. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Turns dark in a couple of months
I've only wore less than a handful of times and it has turned dark.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Figaro Chain Necklace. We do recommend all jewelry be polished, and all jewelry should be the last thing you put on; especially after lotions, makeup and hair products. We do sell cleaning products online as well as in stores for your convenience. We look forward to providing outstanding customer service. Sincerely, Macy’s Customer Service
Necklace was fixed with metal wire and sent to me.
Necklace is missing a link, in it's place is some small wire holding the rest of the chain together. The repair literally stabbed me in the neck when I tried it on.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Giani Bernini Figaro Chain Necklace. We understand your item arrived broken and you are not satisfied with your selection. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229) and we will work with you to return this item, or you can visit your local Macy's to exchange it for a new one. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service