Facial Fuel Collection
Product Details
Web ID: 12229432Choose Your Items (11)
Facial Fuel Energizing Tonic For Men, 8.4-oz.
View All Product Details$22.10 with code: FRIEND$26.00
9 days ago
Hydration for the vase.
[This review was collected as part of a promotion.] Excellent moisturizer!
Recommends this product
Customer review from bloomingdales.com
13 days ago
Received Free ProductNo
Bring. It. Back.
One of the best products I have ever used. I swear by it and have recommended it to countless people. It is such a shame that this product was discontinued. Listen to the people here and bring it back.
Recommends this product
Customer review from kiehls.com
Response from kiehls.com
Consumer Care Center11 days ago
Hello there! Thanks for sharing your love for our Facial Fuel No-Shine Moisturizing Lip Balm. We're sorry it's discontinued and understand your disappointment. We'll share your feedback with our product development team. While we don't currently plan to bring it back, we encourage you to explore our other lip care products – you might find a new favorite!
13 days ago
Light and protection
Great protection and feels very light on your skin.
Recommends this product
Customer review from bloomingdales.com
13 days ago
Not happy
This was the best face wash I have ever used. Now it’s terrible feels so watery. So disappointing especially after reading these it’s “100% vegan” replies couldn’t give a crap about that bring your original old product back
Customer review from kiehls.com.au
19 days ago
from Bend Oregon
Received Free ProductNo
N/A
This product has to much fragrance , it activates allergies in my sinus
Customer review from kiehls.com
Response from kiehls.com
Consumer Care Center14 days ago
Hi there! We are sorry to hear about your experience with our Facial Fuel Energizing Face Wash and would like to speak with you directly about it. Please call 800-KIEHLS-2, M-F 9:00 am – 5:30 pm ET with case #40654078. We look forward to hearing from you soon!
20 days ago
from chicago, il
Received Free ProductNo
Ruined the old formula
I thought I had finally found a replacement for my old discontinued facial cleanser. The first bottle was great! Five stars! The next bottle was the new formula. What a disappointment. Watery. Good luck not pouring out too much. I hate it and will once again be looking for a decent face wash. **Please don't offer to connect me with customer service unless they can offer a technique of boiling the new formula down to make it like the old gel again.**
Customer review from kiehls.com
Response from kiehls.com
Consumer Care Center17 days ago
Hi there! Thank you for reaching out about our about our Facial Fuel Energizing Face Wash. We understand your frustration with the formula change. We're sorry the new formula doesn't live up to the original and appreciate your feedback on its watery consistency. We'll share your comments with our product development team. While we can't offer a method to revert the formula, we can suggest exploring our other cleansers which might be a closer match to what you're looking for. We apologize for the inconvenience.
21 days ago
Received Free ProductNo
New Formula is Garbage
I have been using this product daily for over a decade, but with the recent formula change it no longer leaves a pleasant feel on the skin that quickly absorbs; now mostly just feels sticky and gross up until next time you shower. Also as someone who shaves their head, the original formula offered a comfortable cooling effect to all the micro razor burn, but the current product just burns. Definitely will be my last purchase unless they can bring back the original formula, the current is only worthy of the trash can.
Customer review from kiehls.com
Response from kiehls.com
Consumer Care Center18 days ago
Hi there! Thank you for reaching out about our Facial Fuel Energizing Face Wash. We're sorry to hear about your disappointment with the recent formula change. We understand the new formula isn't providing the same pleasant feel, quick absorption, and cooling effect you valued in the original. We appreciate you being a loyal customer for over a decade, and we take your feedback seriously. We will share your comments with our product development team as we continuously work to improve our offerings.
21 days ago
from NJ
Received Free ProductNo
Even more refreshing!
I don’t understand what the fuss is about with the updated formula. I love it! I still get that refreshed feeling…in fact even more so than the old formula!!! Best men’s face wash on the market imo
Recommends this product
Customer review from kiehls.com