Position Lock Tall and Wide Adjustable Baby Gate
$29.99
Product Details
Web ID: 89092609 months ago
Received Free ProductNo
Baby Gate
Love this gate! It's taller and wider than other gates. It's beautiful too!
Customer review from evenflo.com
2 years ago
Received Free ProductNo
Poor latching system
I have a 40 year old gate just like the latest one I purchased the old gate locking system was just a metal u shaped clamp which locked the position of the gate. This gate has a plastic lock which is impossible to operate and difficult to move. My old gate you just slid it into position adjust the gate width place the space location mechanism in the slot and push the lock bar down. Done. This gate system you fight to slid the plastic lock off the the top bar position the gate hope to keep the gate position where you want it and fight to get the plastic lock in place and hope it holds. If this is a improvement the designer needs to try to operate this gate. Then operate a old one like I have. I’m sending it back. This company needs to go back to the old lock mechanism.
Customer review from evenflo.com
Response from evenflo.com
ParentLink2 years ago
Thank you for your review on the Position and Lock Gate. We are sorry to hear of the disappointment and difficulties you encountered with the usage of the gate. The latching mechanism was changed to meet current standards. We truly appreciate your valuable feedback and have elevated your comments/suggestions to our Marketing team. Our ParentLink customer support team would be happy to assist with the usage of the latch on the gate and can be reached via live chat or at parentlink@evenflo.com
2 years ago
Received Free ProductNo
not renter-friendly in the slightest
we used the sticky tape in hopes it would come off when it needed to, but it took off chunks of our wall paint with it.. and very complicated to set up.
Customer review from evenflo.com
Response from evenflo.com
ParentLink 2 years ago
We are sorry to hear of the difficulties you have encountered with the installation of the Position and Lock gate. Our ParentLink customer support team would be happy to address any concerns and/or answer any questions and can be reached at 800-233-5921.
5 years ago
from Cumming, GA
Length of ownership1 week
You ruined this gate with the cheap plastic lock
Why would you replace the metal clamp with this cheap plastic closure? It is hard to slide over and is very frustrating! Not good if you have weak or arthritis hands. I really like the dark color, but very disappointed trying to secure and lock this gate. I need to use the gates to keep my cats out of the kitchen.
Customer review from evenflo.com
Response from evenflo.com
ParentLink5 years ago
Thank you for your review. Due to recent changes in the standards, the gate required a new design. We are sorry to hear if you are having difficulty with the latch. ParentLink is available to help you. They can be reached at 800-233-5921.
5 years ago
from Calgary
Length of ownership1 week
Effective but leaving damage behind
I bought this for the ability to adjust to a wider opening and the height for when I am leaving my dog at home and want to keep him out of a particular area without him pushing it over. It is very effective and I’m thrilled with this aspect, however it is leaving dark round marks from the stoppers all over my railings that I am unable to remove. I’ve tried many different products including a magic eraser pad - I’m so frustrated! Help?
Customer review from evenflo.com
Response from evenflo.com
ParentLink5 years ago
We are sorry to hear of the difficulties you encountered while using the product. Our ParentLink team is happy to help and can be reached at 800-233-5921.
5 years ago
from Vancouver, WA
Length of ownership1 week
Not enough tension!!
I just bought this today, and I can’t get it to have enough tension! I lock the arm and everything and it just won’t hold any tension!! So stupid and not worth the money
Customer review from evenflo.com
Response from evenflo.com
ParentLink5 years ago
We are sorry to hear of the issues you are experiencing with the installation of the product. Please contact our ParentLink team at 1-800-233-5921 Monday-Friday 8am-5pm EST and any representative will be happy to further assist you.
5 years ago
from La
How in the heck does this work? It won’t move because of the black plastic thing that wraps all the way around. No clamp to clamp down. The top bumpers won’t go against the doorway like the bottom ones. No directions as to how to move it back and forth! I am mad!
Customer review from evenflo.com
Response from evenflo.com
ParentLink5 years ago
Thank you for your review. We are sorry to hear you are unhappy with the product and would like to assist with the setup. Our ParentLink team is ready to help you and can be reached at 800-233-5921.
6 years ago
from Seattle ,waahington
Length of ownership1 year or longer
Needs product improvement
Bought this over a year ago would be a great product if it had larger non compressible bumpers on the sides especially at the adjusting arm end where it contacts wall.I have 3 walls that have damage as a result of not enough bumpers that contact the wall near the adjusting arm.
Customer review from evenflo.com
Response from evenflo.com
ParentLink6 years ago
We are sorry to hear of your disappointment in the product and would love the opportunity to help you. Please reach out to our ParentLink team at 800-233-5921. Our friendly staff will be glad to help in any way they can.
Did you try going the next size up on the position bar? I was having the same problem, I had to go larger than the actual door size to get enough tension to lock it correctly