Engraved Cross 20" Pendant Necklace in 14k Gold
Product Details
Web ID: 6009096Broke after wearing it two days
Broke after wearing it two days. I bought this as a gift for Christmas and you would think it being 14k gold it would be durable. After wearing it to sleep, the necklace broke. I gave two starts because at least customer service was responsive and allowed me to get the necklace replaced or fixed for no charge.
na-
beautiful necklas, thought i would return it but kept it for myself, more for a lady
poor quality
Chain broke within one week. I will return as soon as I can
Chain is trash - don't buy
This chain was supposed to be a special First Communion gift for my godson and the first day he tried to wear it, it broke into 3 pieces. It's trash, do not buy it. This was absolutely embarrassing.
Beautiful cross!
This cross has fine, subtle engraving. The yellow gold is a beautiful bright yellow color. It feels a little light in weight, but strong and substantial. It's a good deal in my opinion because you get the charm AND a 20" rope chain. I gave it as a confirmation gift to a 13-year-old boy and he really loved it.
Recommends this product
Broken Chain
I bought it as a communion present for my godson. It looked very nice but the chain was broke. Macy’s did refund money without a hassle.
Waste of money
Broke within a single week and every jewelry store around me said it was too thing to fix. DO NOT BUY THIS!
Worst money spent DO NOT BUY.
Broke the first day. DO NOT BUY THIS. RIP OFF
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that your necklace broke and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service