Elongated Polished Link Chain Bracelet in 10k Gold
Product Details
Web ID: 15200792Should have read THE(1) review and passed on by :(
Beautiful when it arrived, but I should have read THE review! It is listed as 10K gold which is stronger than 14 or 18, figured I could depend on that and the Macy’s name for quality…. Figured WRONG! After 2 days of wearing it several of the links have twisted out of shape. It looks like I had run it grinder. I’m a cashier not a factory worker where I work hard with my hands!
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest. We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Very Fragile
I was in love with the bracelet, however it is very fragile. I bought it and during the first use it broke and almost lose it during a flight. I found it next to my seat and returned it/exchanged it for the same item. I should know better, the replacement last me about a month. I lose it the past week, I don't thing that insurance will cover a lost. It is a shame because is really stunning.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service