Celeste King Headboard
$282.59 with code: FRIEND$349.00
12-month financing with Macy's Card. *
OR
Color:Beige
Size:King
Have a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.
Product Details
Web ID: 627820110 months ago
from PA
Shipping error
I ordered a KING headboard and you shipped me a QUEEN headboard. Wednesday June 5 I called customer service regarding the error- I still have not received notification from Macys regarding pickup information- so I am not very happy.
Response from True Customer Service
True Customer Service10 months ago
Thank you for taking the time to share your feedback. We are sorry to hear that you received the wrong size item. Please contact us at 800-379-9773 or service@trueinnovations.com if you need help with your order.
12 months ago
excellent
looks great
Response from True Customer Service
True Customer Service11 months ago
Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.
1 year ago
from Connecticut
Terrible service
Macy’s is really terrible with online order. They’ll send you wrong order and when you call to address or rectify, the customer service folks at Macy’s are useless, they’ll not assist you rather they’ll give you run around. Please don’t order online at Macy’s
Response from True Customer Service
True Customer Service1 year ago
Thank you for sharing your feedback. We are sorry to hear you had issues with Macy's delivery service. We hope your headboard is a good fit for your needs. Please let us know if you need assistance with your headboard at 800-379-9773 or service@trueinnovations.com.
1 year ago
from Michigan
Perfect accessory to our room.
The headboard was perfect! Fit our space, looks good, easy to install.
Recommends this product
Response from True Customer Service
True Customer Service1 year ago
Thank you for providing feedback. Your opinions and suggestions are very important to us. If you require additional assistance, please do not hesitate to contact us at service@trueinnovations.com, or give us a call at (800) 379-9773.
1 year ago
from Fountain Hills AZ
A Great Headboard
Color and linen texture is excellent. I’m very pleased with the purchase
Recommends this product
Response from True Customer Service
True Customer Service1 year ago
Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.
1 year ago
from Ohio
Nice quality selection
great texture and color, easy to follow directions
Recommends this product
Response from True Customer Service
True Customer Service1 year ago
Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the product. Please don't hesitate to contact us if you ever need assistance by calling us at 800-379-9773 or emailing service@trueinnovations.com.
4 years ago
I do not recommend it
Firstly bad handling of the parcel they left the package in another apartment number because they lacked a digit of my apartment number, I had to go look for it and thank God they gave it to me bad UPS job I just left it in front of the door without asking identification or signature, knowing that it is an expensive purchase. On the other hand, the product is cheap, cheap fabric that does not seem to last a good time, I bought it on sale and even so it does not look good, nor would I buy it at a normal price. It could not be assembled well as the holes in the headboard and leg boards do not match well, it is poorly designed. I will have to return it.
Response from True Customer Service
True Customer Service2 years ago
Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.
6 years ago
Great Product!
Product was great! The measurement is kinda off but with the help of 2 people it worked. Love the look and color combo