Big and Soft Mattress Pad, Queen
Product Details
Web ID: 10103067mattress pad
poor quality and workmanship. ill fitting. would not recommend
This review is from Ella Jayne Big and Soft Mattress Pad King BeddingDoesn’t have a good fit
The mattress pad I got was for a king bed. The fit was not good. The elastic was loose and the mattress pad got bunched up because it had such a loose fit
Response from Support at Ella Jayne
Thank you for your feedback, and I’m sorry to hear that the fit of the mattress pad wasn’t as expected. Our Big and Soft Mattress Pad is designed with a generous fit to accommodate various mattress depths and can be tucked in tighter if there is extra, but we understand that if the elastic feels too loose, it may not provide the snug fit you were looking for.
If the fit isn’t working for you, please reach out to us at support@ellajayne.com, and we’d be happy to help find a better-suited option for your bed.
Very Unhappy
I did not notice when I purchased this pad that there was nothing said about whether or not it was "machine dry-able." The instructions on the pad itself said to dry at "low heat" or "no heat." I chose "delicate" on my dryer. The backing of the pad melted bunching it up so it wouldn't lay flat. In order to make it lay flat, I had to rip the backing, rendering the pad useless.
This review is from Ella Jayne Big and Soft Mattress Pad Twin XL BeddingNICE
Good Quality
Recommends this product
This review is from Ella Jayne Big and Soft Mattress Pad California King BeddingPlush
Nice & plush 4 the price.
Recommends this product
This review is from Ella Jayne Big and Soft Mattress Pad California King BeddingUGH
The strap broke 1st try of putting on my mattress! Not good quality! Picture misleading too!
Response from Support at Ella Jayne
Thank you for taking the time to leave your feedback. I’m truly sorry to hear that the strap broke when you first tried to put it on your mattress, and that the product didn’t meet your expectations. This is definitely not the experience we want for our customers. Please reach out to us at support@ellajayne.com, and we’ll be happy to assist with a replacement as soon as possible.
It's good
It came clean, soft and fluffy, as advertised. It fit the mattress nicely, and arrived on time
Recommends this product
Customer review from ellajayne.com
This review is from Ella Jayne Big and Soft Mattress Pad Full BeddingMisleading picture
The picture is very misleading. It is not fluffy and big and soft. It’s a standard mattress pad.