Allergy-Free Dust Mite Free Mattress Protector, Queen
Product Details
Web ID: 10102363Don’t buy
You can’t get any cheaper than this. How can they make something as cheap as this. Wow. I received it today and will be returning it tomorrow.
Not impressed
Seems like it would be better suited for shorter mattresses. Mattress is 16 inches and this keeps slipping off.
Janey allergy free comfort
Good and comfortable
Recommends this product
Mattress Protector
Person bought for still hasn't put it on yet
Perfect fit. Price is right!
Mattress cover
Recommends this product
Falling apart after 2 washes
I bought this in December 2024, it's February 1st 2025- I just pulled it out of the dryer and it's already falling apart. It's too late for me to return it. 😔
Response from Support at Ella Jayne
We’re sorry to hear that your Allergy-Free Dust Mite Mattress Protector didn’t hold up as expected. Quality and durability are extremely important to us.
To better understand the issue, we’d love to know more about how the protector was laundered. As stated on our Care Tag Instructions, this item should be washed on a gentle cycle with mild detergent and tumble dried on low heat. High heat or harsh washing conditions can break down protective materials and will cause the issues you’ve described.
Even if your return window has passed with Macy’s, we’d still like to make this right. Please reach out to us at support@ellajayne.com, and we’d be happy to discuss a solution
Allergens
Great 4 allergies
Recommends this product
Great value
Works great