GeoSafari Jr. My First Telescope
Product details
Web ID: 15268026Waste Of Money
Terrible product - appalling quality. My daughter pulled the eye piece and it crumbled. She had it less than a week !!
Customer review from learningresources.com
Response from learningresources.com
Oh no, so sorry to hear this. I have not seen it fall apart like this since I've worked for the company so this is a first for me. Did you purchase this from us, what is your order number? Please provide so we can look into this for you. Look forward to hearing from you.
We're so sad
Bought for Christmas and we were so excited to go out and look at the stars but we can't see anything at all.
Customer review from educationalinsights.com
Good
Good
Recommends this product
Can't see anything
My son received this from his grandmother for Christmas, and we can't see anything out of it. Really disappointing because he was super excited to receive it.
Customer review from educationalinsights.com
Response from educationalinsights.com
Thank you for your feedback, we do appreciate it. Our My First Telescope is designed for children ages 4-7. Because of the difference in pupillary distance between an adult and child, an adult can only see through the double eyepiece by closing one eye. If you try this fix and still believe there is a problem with your unit, please reach back out and provide us with your order number and we'll be happy to help.
Telescope
It stinky
It does not do anything
It does not do anything. There is no adjustment for the lenses and all you can see is blurry. I am very disappointed with this thing.
Customer review from educationalinsights.com
Response from educationalinsights.com
I'm so sorry to hear you had a negative experience with this product. We would be happy to help you with this. Please reach back out to us and we will be happy to get this taken care of.
10/10 Would Recommend
I got this as a gift for my 4-year old niece & she was incredibly excited! She exclaimed, "A telescope! Something I've always wanted."
Customer review from educationalinsights.com
Internal mirrors came loose; now inoperable
We purchased this for our grandkids. It has always been nearly impossible to see any light through the optics. I can hear something rattling inside and my 6 year old grandson pointed out that it was a pair of mirrors that had come loose, visible sitting on the inside of the largest lense. It would be nice if the toy actually worked.
Customer review from educationalinsights.com
Response from educationalinsights.com
I'm sorry to hear that! Please reach back out to me and provide your order number and I will take care of this right away for you.