Artie 3000 The Coding Robot
$75.23 with code: FRIEND$83.59
Size:No Size
Low Stock
Product Details
Web ID: 202983227 months ago
from PA
Not able to connect
I bought this product for my school a couple years ago. I have never been able to get him to connect to internet or any software that was included in the directions. So, he has been sitting in a closet collecting dust since.
Customer review from educationalinsights.com
Response from educationalinsights.com
Educationalinsightspwr7 months ago
We're sorry to hear about the issue you're experiencing with your Artie 3000 and understand your frustration. Connection challenges are always something that trouble users on a smart device and there are definitely some unique aspects to connecting our robots in order to keep them kid safe and off of the internet. Our PD team is always happy to walk anyone through this if customer service isn't able to resolve the issue. Anyone that gets routed to our PD team ALWAYS has 100% resolution (meaning we either get them successfully working, OR we'll send a replacement unit if we determine there is actually a problem with the unit.) Would you indicate reaching out to our Customer Service team on our website and ask to be connected with our PD team so we can help? Thank you
8 months ago
from Rutfuygujgjkhdftdhvhj
Best toy ever
Great quality
Recommends this product
Customer review from educationalinsights.com
1 year ago
from UK
Good Service
Christmas present
Recommends this product
Customer review from learningresources.com
2 years ago
from Undisclosed
The kids love it and my dad loves it more.
[This review was collected as part of a promotion.] Truth be told I bought this for my dad! He's a Lockheed Martin programmer and it is such a fun way for him to spend time with my nieces and nephews teaching them about this valuable content. It's become a like a pet. They are learning and watching what they do in code become the actions of Artie. Haven't quite looked into whether we can create our own images yet, but that's next.
Customer review from educationalinsights.com
2 years ago
from Undisclosed
Would recommend for first time coders
Easy to set up and most importantly use. My twins loved it. Top tip check your first line of code is " pen down" instead of " pen up". I panicked and thought it wasn't working.
Customer review from learningresources.com
3 years ago
from UK
Bad Bad Bad
Lots of technical problems and no customer support. Will be returning it
Customer review from learningresources.com
Response from learningresources.com
Learningresourcespwr3 years ago
Hi Jim- so sorry you are having technical problems with your Artie 3000. I would like to hear more about this and would be happy to help. Please reach back out to me so that we can get this fixed right away. Look forward to hearing from you.
4 years ago
from Chicago, IL
Had WiFi Issues but Company Helped Fix It
If you are having connectivity issues like we were, contact the company or go to Artie 3000's website. They have a new firmware update that was easy to install. The customer service team was super helpful in walking me through the update because I'm not techy at all but it was easy to do.
Recommends this product
Customer review from educationalinsights.com
4 years ago
from Clarks Summit, PA
No easy to use or update
The instructions are not easy to follow. The firmware is definitely not easy to do. No response from the email or message I sent for some insight.
Recommends this product
Customer review from educationalinsights.com
Response from educationalinsights.com
Educationalinsightspwr3 years ago
We would be happy to help you through this. Please give us a call at 800-222-3909 right away.