V6 Cord-Free Vacuum
Product Details
Web ID: 1855041Works Okay if replacing every 18 months
The battery is fried on this unit. I have purchased two of these machines both of them didn't make it two years. The battery does quickly on the. After the first couple of uses.
Response from DysonProductExpert
Hello Siham, this is Kelly with Dyson. We're sorry to hear that you're having issues with the battery in your Dyson V6 Cord-free. While we can't guarantee a lifespan for the battery due to varying factors, I can confirm that we would generally expect the battery to outlast the free 2-year guarantee provided with all new machines purchased from an authorized retailer. While we don't expect problems to occur, the guarantee is in place to help protect against any problems that may ever arise or come up with a new purchase. I'm also happy to share that we do also have many happy cordless Dyson owners who are still enjoying some of our earlier models today. We would value to opportunity to ensure that your unit is performing as intended as we are committed to customer satisfaction. Please do not hesitate to reach out to askdysonUS@dyson.com we are keen on providing support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
New Dyson Customer
This was my first time purchasing a Dyson product but I did because one of my friends highly recommended Dyson vacuums. I made my purchase in November and used the vacuum for the first time about a month later. I had no problems with it until a few weeks went by and I noticed that it was not picking up "small bits and pieces" as it should, even though it was properly charged. I ignored it for a few more weeks then tried to use it again but had the same problem, only this time, the power kept going off so I had my son call the manufacturer. After they "walked" him through a few steps and the vacuum still would not work, they recommended that I return it as there seemed to be a problem with the one I had purchased. As I write this review, I am on the phone with Macys working on the return but I have already been on the phone for 56 minutes, holding for more than 30 minutes, and still holding .....
Response from DysonProductExpert
Hello there, this is Kelly with Dyson. I'm sorry to hear of the unusual issue you experienced with your Dyson V6 Cord-Free. While I understand you've since initiated a return for your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Just What I Needed
I love this vacuum. It is lightweight and easy for me to use. The fact that it is cordless makes it easy to move from room to room without the hassle of plugging and unplugging the cord. The battery lasts a long time, it is very powerful and does a great job!
Works really well for light jobs
I think the best part of this vacuum is for quick cleanup of carpets. Its so easy to get it out (compared to a corded vac) and make everything look good. Its especially convenient for stairs. The carpet brush does get stuck on some rugs so its not perfect. Overall, this vac is well made, easy to use and works great.
Lightweight heavyweight!
This vacuum is super for quick jobs around the house. The suction is great and gets in to carpets as well as flooring with ease . The light weight of it was very appealing, due to a bad back, and I called it a heavy weight, because of the job it does, despite it's size and weight! Love it!
best lite product ever.
picks up everything so easy to use so so light just with a little touch it goes no wires so nice and fast to move
Dyson vacuum
I never write a review but this vacuum cleaner is the best thing I ever bought. It is so simple to operate and cleans like you would not believe. I think my floors are clean and can run this vacuum and not believe the dirt it picks up. My daughter was so impressed she bought one. I’m thinking of getting my other children one for Christmas instead of smaller items. I can’t think of anything they would use more.
Love love this!
What a great product for small messes! You can pick it up with one finger and charge lasts 20 minutes. Perfect if you have kids around or company around a table!