Purifier Hot+Cool Gen1 HP10
Shipped and sold by Dyson
$529.99
Color:Black/nickel
Product Details
Web ID: 2104689822 days ago
Better than expected
Works great. Better than I thought it would. Filters quick in smoke room. Heater is better than most.
Recommends this product
Customer review from Dyson
1 month ago
Couldn’t be happier
I bought this a little over 2 months ago and I couldn’t be happier. I initially wanted it just for the purification benefits (we have a new baby), but I am loving the heating and cooling abilities as well! It is absolutely amazing how well and QUICK it filters out air pollutants!!!!! I am absolutely in love! It is also refreshing to know you don’t have to worry about hazards when it comes to kids with this thing!!!
Recommends this product
Customer review from Dyson
1 month ago
Excellent Heater and Air Purifier
Works great. Only one small request; make the setting temperature easier to read from a distance. The current temperature is easy to read but the setting temperature is smaller and requires me to be closer-up to read.
Customer review from Dyson
1 month ago
Love it!
Works great and takes the chill off during the cold Midwest winter. See how it works in the summer cooling us down….. KenE
Customer review from Dyson
2 months ago
No mobile control
I like Dyson purifiers but I don’t understand why they are not able to be controlled through the app or connect to wireless networks. Would give it a 5 star rating if it could
Customer review from Dyson
Response from Dyson
customer service2 months ago
Hi, thank you for your feedback on the Dyson Purifier Hot+Cool Gen1 HP10. We're glad to hear that you like the purifier overall. However, we understand your frustration regarding the lack of app control and wireless connectivity. Unfortunately, the Dyson Purifier Hot+Cool Gen1 HP10 is not equipped with Wi-Fi capabilities and cannot be controlled through the MyDyson app. We appreciate your suggestion, and your feedback will be shared with our product development team for consideration in future models s. If you have any questions or need further assistance, please email us at askdysonUS@dyson.com We would be delighted to assist you further.
2 months ago
Bought about a month ago and it’s great. I should have bought sooner.
Recommends this product
Customer review from Dyson
2 months ago
Different from other Air Purifiers
I've had this for a few weeks now and I'm still a little unsure how to operate it! I didn't get much from the 'minimalist' instructions. Instead, I found some helpful YouTube videos. In auto mode it runs very low (on 1 or 2 most of the time) Its quiet. In all honesty, I haven't noticed a change in the room air quality or freshness. It makes a good fan if you manually turn it up! I guess for the price, I was expecting more of a noticeable air quality difference. (and there is no App, no bluetooth or internet connection!)
Customer review from Dyson
Response from Dyson
customer service2 months ago
Hello, thank you for taking the time to share your experience with the Dyson Purifier Hot+Cool Gen1 HP10. We appreciate your honest feedback and are sorry to hear that you are facing challenges with the operation and performance of the unit. We understand that clear instructions are crucial, and we apologize if the manual provided did not meet your expectations. We are glad you found helpful resources on YouTube, and we will take your feedback into account to improve our instructional materials. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
3 months ago
Worth it!
I bought this because I live in an older home with varying temperatures throughout. I decided to put it in my bedroom during the winter and it’s been amazing. It’s definitely helped during the Mountain Cedar season here in Texas and the heat has helped keep my room the same temperature as the rest of the home. I’ve tried a couple other similar products on the market and didn’t notice a difference with my allergies or dust at all.
Recommends this product
Customer review from Dyson