Purifier Hot+Cool Formaldehyde HP09
Shipped and sold by Dyson
$849.99
Color:White/gold
Low Stock
Product Details
Web ID: 169110612 days ago
Excellent device
Excellent device, but most of all the advise and service even better.
Customer review from Dyson
7 days ago
High quality fan
Lovely air purifier that does a great job filtering the air and responding to different things in the air on auto mode. It has been nice to have on at night and have a continued airflow in our bedroom.
Recommends this product
Customer review from Dyson
Response from Dyson
Dyson AU7 days ago
Thank you for your feedback! We're thrilled to hear that the air purifier is effectively filtering the air and responding well to different particles in auto mode. We're glad it has been a valuable addition to your bedroom, ensuring a continuous and clean airflow throughout the night!
13 days ago
Awesome features
Great device really cleaned up air. Easy to use and setup super easy to maintain
Recommends this product
Customer review from Dyson
13 days ago
Dyson has been wonderful and the machine is great.
Recommends this product
Customer review from Dyson
17 days ago
Great Fan - but oscillation broke in a few weeks
Fan was purchased to provide supplemental heat and air filtration in a bedroom. Oscillation worked for about 3 weeks and then stopped (showing an error). Fan and heat still work - but oscillation is dead. The unit will need to be replaced.
Customer review from Dyson
Response from Dyson
Nisha12 days ago
Hello, thank you for sharing your experience with the HP09. We’re sorry to hear that the oscillation function stopped working after just a few weeks. That’s certainly not the experience we want for our customers, and we regret the inconvenience this has caused. Dyson designs its purifiers and heaters to deliver reliable performance, so we understand how frustrating it must be to encounter this issue. If you haven’t already, we recommend reaching out to our support team for assistance with troubleshooting or exploring replacement options. We want to make sure you receive a resolution as quickly as possible. We appreciate your time and honest feedback, as it helps us continue to improve. We request you please reach out to us at askdysonUS@dyson.com with "Dyson Review" in the subject line. Our team is committed to assisting you and ensuring the issue is rectified promptly. Best Regards, Dyson Support | Marketplace
1 month ago
Great features and excellent product
Excellent product. Works well with Alexa. 100% satisfied with quality.
Recommends this product
Customer review from Dyson
1 month ago
I love it
Slept well this summer, cooling and purifying the air all night in the bedroom, all summer long. Great! Clears smoke from outside quickly, and clears odours and perfumes that irritate me. I like that it clears formaldehyde. Quiet night mode is a useful feature. Yet to use for heating but the quality of the product is very good, so I'm not worried about plastic smells and other odours emitted by other heaters I've used
Recommends this product
Customer review from Dyson
1 month ago
Its OK
I have had this unit for a few weeks now. I loved my Dyson Big + Quiet, so I was hoping I would love this. If I could go back in time I would not buy it. It's not bad enough for me to disassemble it and try to fit it back in the box. You can only change the heat/cool with the remote, not with the App which is very inconvenient. I get that its a safety standard but every other heater from different companies I've had you can use their app. I rarely keep up with remotes. It looks fine, it sounds a little noisey when the heat comes on. I do feel that it purfies well though.
Customer review from Dyson
Response from Dyson
customer service1 month ago
Hello, thank you for sharing your feedback with us. We are truly sorry to hear that your experience with the Dyson Purifier Hot+Cool Formaldehyde™ HP09 has not met your expectations. Your satisfaction is very important to us, and we want to address your concerns promptly. We understand how frustrating it can be when a product does not perform as expected, especially when it comes to convenience and noise levels. The Dyson Purifier Hot+Cool Formaldehyde™ HP09 is designed to offer advanced purification and heating/cooling capabilities, but we acknowledge that there may be areas for improvement. Regarding the control options, the HP09 can be operated using the remote control, the MyDyson™ app, and voice services. However, we understand that relying solely on the remote for heat/cool adjustments can be inconvenient. We recommend ensuring your machine is connected to the MyDyson™ app for additional control features. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.