Purifier Big + Quiet Formaldehyde BP04 | Prussian Blue/Gold
Shipped and sold by Dyson
$1,099.99
Product Details
Web ID: 1970961112 days ago
Really does its job well but could be better
Does its job well but gave 4 stars because the wheel break off easily. 2 of the wheel is broken since i used it less than a year.
Customer review from Dyson
28 days ago
Great and quiet
Very quiet. It’s true. I was worried due to size. It works wonderfully and handles a large great room /dinign room and open kitchen are
Recommends this product
Customer review from Dyson
29 days ago
Very impressive!
I’m very impressed with my new Dyson air purifier. It performs a complete analysis of the air quality, and since I installed it in the basement, the air has noticeably improved. The device is also very quiet, which is a big plus. Overall, I’m extremely satisfied with my Dyson purifier!
Recommends this product
Customer review from Dyson
2 months ago
Great features and work well!
Bought this for better air as we use wood stove during winter at home. The machine shows the air quality with clear measures and it is super quiet when on. Love the mobile appl that comes with it too!
Recommends this product
Customer review from Dyson
3 months ago
Best sleeps ever!
Best sleeps ever! My son fell in love with my first Big+Quiet and I let him have it. iIt wasn't long before i realized what a difference it made in my life without it so i ordered another one.
Recommends this product
Customer review from Dyson
4 months ago
Overall Good Performance
We were experiencing strong ozone smell in our home that we think was from a natural source. Since we have used the machine the smell has almost disappeared, but not 100 percent of the time. Overall the air in our home seems better, but the machine itself does put out a sour odor itself which seems counterintuitive. The air quality report is nice and the machine is easy to use.
Recommends this product
Customer review from Dyson
4 months ago
Everyone needs this
Love it . It’s so quiet! Has wheels and very easy to use!
Recommends this product
Customer review from Dyson
4 months ago
Repair needed with less than one month usage
Bought bp04 less than a month ago. After just a few days, the machine started to show weird reading on VOC. It always started in green region, then increased to yellow two hours after the machine is on. This yellow will go away if I power it off and on again. But will still have a yellow display after 2 hours. Last night it powered off itself after running for a while in the yellow region. Called Dyson support. Was told to ship it back for repair and pay for the packaging material myself since the warranty only covers the Dyson machine itself. A surprise. Maybe this is industry standard now? Wondering if there is anything else I miss in their document. Was also told to wait a few weeks for it to be fixed and sent back. Debating whether to just return it to save future troubles.
Customer review from Dyson
Response from Dyson
Customer Service4 months ago
Hello, Thank you for your detailed feedback. We are sorry to hear about the issues you have experienced with your BP04. We understand your frustration and appreciate your patience. If you have any further questions or need additional assistance, please don't hesitate to reach out to our customer care team at askdysonUS@dyson.com. We are here to help! Kindest Regards, Dyson Customer Support