Pure Hot + Cool Link HP02 Purifier Heater - App Enabled
Product Details
Web ID: 29421032 months ago
So Useable!
My Dyson is the best heater/airpurifier to suit any situation. It’s easy to move from room to room and takes up very little space. The unit heats/cools quickly and is simple to operate. It comes with an easy to follow manual.
Recommends this product
Customer review from Dyson
3 months ago
The best Dyson fan & heater! Tried other cooler/heaters from Dyson and they weren’t half as powerful as this one + it’s a purifier.
Recommends this product
Customer review from Dyson
3 months ago
Love it
We bought this for my father. It heats his space very effectively and is easy to move from room to room.
Recommends this product
Customer review from Dyson
5 months ago
Don't believe the ad, app doesn't control all
Says you can do everything from the app including temperature, not the case you're not allowed to use heat from the app. I purchased this item for that reason because I am paralyzed so it was extremely expensive and useless. RETURNED because it was not as advertised and no help. Wish I could give it 0 stars.
Customer review from Dyson
Response from Dyson
Customer Service4 months ago
Hello, We deeply apologize for the inconvenience and frustration you have experienced. Your feedback is very important to us, and we regret any disappointment caused by the product and its functionality. Please contact our customer care team at askdysonUS@dyson.com so we can assist you further. Your satisfaction is our priority. Best regards, Dyson Customer Care Team
5 months ago
Reliable and sleek
Excellent feature and heat/air distribution. I am impressed also by the design and standard features that come with the unit. I only wish the device allows the phone app to turn on and off the device without always reaching for the result. There are other products out there than can operate with a phone app which I believe is much more convenient. Also the magnet for the remote is weak and often cause the remote to fall when accidentally touched.
Recommends this product
Customer review from Dyson
5 months ago
Where do I get replacement filters?
I received this as a gift and so far have been happy with it. I agree with other reviews regarding the "cool" reference in the name, it doesn't really cool the air only circulates it. The only drawback I've discovered so far is finding original replacement filters.
Customer review from Dyson
9 months ago
Broke immediately
I bought it and within 24 hours it overheated and the app said critical error with your machine
Customer review from Dyson
Response from Dyson
customer service9 months ago
Hello, thank you for providing a review. We apologize for the inconvenience as you are facing an overheating issue with the machine. We can imagine how frustrating and disappointing this must be for you. This does not fall in line with the iconic service standards we aim to provide our customers. However, we strive to provide the best experience for our customers. Rest assured, we are committed to assisting you. We would also like to look further into this for you. For detailed information, please feel free to email us at askdyson@dysoncanada.ca and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
1 year ago
One HOT+COOL per floor level
LOVE THEM, LOVE THEM, LOVE THEM!!! I have owned a HOT+COOL for years. I finally pulled the trigger and purchased two (02) recently.
Recommends this product
Customer review from Dyson