Ball Animal 3 Complete Upright Vacuum

Shipped and sold by Dyson
3.1 (73)
$549.99

Product Details

Web ID: 16911143

The best cleaning performance of any upright de-tangling vacuum. The Dyson Ball Animal 3 tackles tough tasks easily, making it ideal for pet owners and parents. New de-tangling technology automatically clears wrapped hair from the brush bar as it cleans. With Ball technology and 3 cleaning modes, the Dyson Ball Animal 3 smoothly navigates around furniture and obstacles with a simple turn of the wrist, for precise cleaning. With no loss of suction and up to a total of 50ft reach, the vacuum gets up high, down low and everywhere in between for a whole-home deep clean. Comes with a 5-year warranty and lifetime Dyson support..

  • Product Features

    • Dyson Ball technology is ergonomically designed for more comfortable vacuuming. Steer smoothly around furniture with a gentle turn of the wrist.
    • Stiff, dense nylon bristles agitate and remove stubborn dirt and pet hair from carpets and rugs.
    • Three cleaning modes handle different tasks around your home. Adjust the suction to suit the task at hand for complete control over your clean.
    • Included: Combination Tool, Stair Tool, Tangle-free turbine Tool, Groom Tool, Multi-Angle Brush, Carbon Fiber Soft Dusting Brush, Articulating Hard Floor Tool, Mattress Tool, Reach Under Tool.
    • Warranty : 5 Year Dyson Official. Primary image shows actual product color, supporting images provided to showcase product in use only.
    • Imported
    • Request warranty information

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • This item may not be shipped to Hawaii, Armed Forces Europe, Federated States of Micronesia, Puerto Rico, Armed Forces Pacific, Guam, U.S. Virgin Islands, Northern Mariana, Alaska, Marshall Islands, Armed Forces Americas, American Samoa, Palau and the Philippine Islands.
    • Returns must be mailed back to seller within 30 days of purchase. Exclusions may apply.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    Your security is our number one concern.

    To report suspicious activity, please reach out to Macy's at 1-800-289-6229 or click here to report online.

Ratings & Reviews

3.1/5

73 star ratings, 67 reviews

Write a Review
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19 days ago

Fustrating

We have yet to receive this item because it is being held up in UPS. Please hlepusfind it or send us newone

6 months ago

Vacuum never arrived

I was really excited to receive this vacuum, but it never arrived due to a shipping delay. Unfortunately, I was not offered a replacement (only a refund), and the sale price is no longer available.

Response from Dyson Team

Dyson Team6 months ago

Hello,
thank you for sharing the response with us. We do apologize for the inconvenience and understand how you must be feeling. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. However, do not worry, we are here to help you. We will surely work on your valuable feedback and will try our best to get a better experience ahead so that this issue does not come up in future. For any future instance, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For any queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support. dysonglobal

9 months ago
from PA

Had to return it!

Much heavier than expected. Too strong to work on thin area rugs.

Response from Dyson Team

Dyson Team8 months ago

Hello, thank you for bringing this to our attention. We apologize for the inconvenience caused to you as your Dyson Ball Animal 3 Complete Upright Vacuum is much heavier than have expected. Our team is dedicated to addressing these concerns, and we will use your input to make improvements. If you need further assistance, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm wishes, Monika R dysonglobal

12 months ago

Never but from Macy’s.

This was my first experience with Macy’s. I will NEVER order from them again! I never received my Dyson vacuum. They said it was lost in transit which maybe it was. This would have been my THIRD Dyson since I liked them so much. It was a nightmare. Then I had to make several calls to Macy’s and UPS to try and locate it. I just didn’t feel like I got any help. They said I would receive my refund in about 10 days.

Response from Dyson Team

Dyson Team12 months ago

Hello Martha, we have reviewed your concern regarding the refund status. Any inconvenience caused is deeply regretted. This is not the experience Dyson strives to provide for its valuable customers. We are committed towards providing the best-in-class Experience for our Dyson owners. We request you to kindly email us at askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get it sorted for you.
Best Wishes,
Ridhu,
Dyson Customer Support dysonglobal

12 months ago

Love my Dyson!

Love Dyson! This is my 4th one! Love that Macy's can-do sales once in awhile to make these more affordable.

Recommends this product

Response from Dyson Team

Dyson Team10 months ago

Hello,
Hope you are doing well!
Thank you so much for your valuable feedback. We truly appreciate you taking the time to provide us with your valuable feedback. Your input helps us to continuously improve our products and services. We are delighted to have had the opportunity to assist you and look forward to serving you in the future. Thank you for choosing Dyson and being a valued part of our community.
Warmest Regards,
Sahil
Dyson Customer Support dysonglobal

1 year ago
from Florida

Terrible Customer Service. Product never arrived.

My order never arrived and dealing with Macy’s to get the refund process completed was a week long, very tiring and time wasting experience. I had to reach out to seven different customer service associates over four days to get a straight answer and my refund processed. Only the last associate ended up being helpful and getting me accurate info, but not one followed through with everything they said they would take care of. Won’t shop with Macy’s again.

Response from Dyson Team

Dyson Team9 months ago

Hi, thank you for your review. We really appreciate your effort and time. We can completely understand your frustration regarding this concern. However, we strive to provide the best experience for our customers. We will surely share your valuable feedback with our dedicated team. We would like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. dysonglobal

1 year ago

Dyson animal with tools

Vacumn has great suction and tool kit has many attachments on upgraded model. Only downside is it's hard to push on carpet no matter what setting you use, but cleans well.

2 years ago

Best upright ever.

I bought a few of these for friends that’s how good it is.

Recommends this product

Customer review from Dyson