Crypto 32" Lightweight Hardside Spinner Luggage
Product Details
Web ID: 7114593DO NOT BUY. Quality and warranty none existent
Zip broke after 2/3 usages! Then handle popped off ( nothing packed at this point!). Called for warranty and customer care though polite informed me this is considered wear and tear! Less than one year old and used twice- and that's wear and tear! Do not waste your money . I should have read the reviews but liked the color!
BEWARE
If this suit case would have last me past my first trip it would have been great it ripped mid way of my trip. When I went to retrieve my suit case after a cruise they placed my suitcase wheel on top of my luggage for me The other one was still almost attached Bring duck tape
Inferior product
This luggage is inferior and not worth the money or time you will spend trying to get a refund. The hard shell cracked and the zipper busted on my first trip using the luggage. I do not recommend.
Good product
Recommends this product
Broke in first trip
The first time my husband flew with it for work it got a huge gash on the top corner. I was hoping this would be stronger but I guessed wrong.
Such a waste of money
The quality of this massive suitcase is awful. Within the first few days the zipper tab just came loose. And last week, just 10 months after receiving this, one of the wheels was ripped off by the baggage handlers. Yeah, I know that those folk aren’t always careful while handling baggage, but I’ve never had a bag where the wheel ripped off, exposing the jagged screws after its third time on an airplane. Lots of bags are handled roughly every day in airports across the world and are designed and manufactured well enough to withstand what everyone knows they’re going to go through. Awful. Don’t bother unless you intend to have this piece with you and not under anyone else’s control ever. So disappointing, not just for the Dukap brand but for Macy’s to carry something of such dubious hardiness.
Would never suggest this suitcase to anyone
This suitcase was horrible. My husband purchased 2 to use on our vacation in Europe… arrived in Europe to find the wheels had broken off. Had to purchase a new suitcase. Arrived at our next location and the wheels broke off the other 1, so we had to use spare parts from 1 on the other suitcase just to make it back home. I wish I could get a refund for the 2 suitcases. I would never buy this brand again.wish I could give it zero stars.
Luggage Review
Love the color (blue) and the space I got most of my clothing and other items in this luggage. However, I just purchased this two weeks ago . Took it on my trip and one of the wheels fell off . Also notice it doesn’t have inside side pockets for storage but decided to keep it . . Some of the threading was pulling from inside lining . I sent it back for refund but thinking of ordering again because of the space . But will probably shop around because its not worth the price .